Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.03

4.0 Rating 19,249 Reviews

75 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the coach wasn't clean on my return trip from Dublin airport .some of the seats couldn't be used .the driver was very pleasant but I'd be reluctant to use this service again ,also I worried about the bag situation under the coach that didn't seem very secure with all the stops on the route .”

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Posted 2 years ago

“I arrived from India on March 28 and did not sleep for two nights. I was not able to get the necessary information after leaving the airport. The answers were like "cross the road ask there" in a rude way or "you can find this information on the website". When asked if I can buy a ticket on the bus, the answer is "no". Why??? I finally got a ticket for 10.30 and the time was 08.50. I will avoid this service in the future.”

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Posted 2 years ago

“Not as good a service as air porter”

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Posted 2 years ago

“Shouldn’t have got the Dublin airport to cork route it took over 4hrs ! By going into Dublin City after and getting stuck in all traffic in and out .”

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Posted 2 years ago

“I think that it’s unfair of aircoach to charge full adult fare for over 14’s. The fact that you have a student fare for 3rd level students and have no allowance for a school student between 14-18 is very disappointing. I hope you will revise this and accept a student leap card going forward.”

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Posted 2 years ago

“YOUR SERVICE WAS POOR, YOUR DRIVER SURLY. YOU COULD IMPROVE YOUR 702 SERVICE TIMINGS.”

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Posted 2 years ago

“Bus on the day was cold and internally grubby.”

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Posted 2 years ago

“The service was extremely poor.The Air Coach was 35 minutes later.The Driver was very rude to me and told me to get on the bus qnuickly as she was late. She continued to shout at me and said that she did pnot have to put my luggage on the Coach.I did not request her to do so.The customers told me that she was always like that .! The service from Greystones is poor and unreliable. Regards Patsy Crowe”

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Posted 2 years ago

“Why I have to I paid €2,50 extera money yes so the bus is full I just loss my money but the other thing is perfect 100%thanks”

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Posted 2 years ago

“The bus was extremely warm on the return trip home, it honestly felt like we were a Christmas dinner it was awful I don’t think I like Christmas anymore because of this trip, The driver didn’t notice someone said something to him but at that point we were nearly home. Reality felt cold and harsh walking out the bus”

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Posted 2 years ago

“Used Aircoach in February was happy enough nice coach friendly driver then it broke down !! Was waiting on taxi organised by Aircoach worried I was going to be late for flight, the company have no account with taxis so I had to pay the taxi and send in photo of receipt to be reimbursed it was only a few pounds but wasn't start of my trip I had hoped for”

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Posted 2 years ago

“Since the change over, the customer service was not only incorrect, it was also unhelpful. But why would they care, they have no competition and they already have my money. The 1st driver was only doing their job and nothing more, so no complaints there, they ticked the level of standards. but the return driver took it to the next level. I have nothing to add, I would have given 2/5 if the information given to me by customer service was faster or even correct. Not both that would be asking maybe too much”

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Posted 2 years ago

“Usually a great service but this time it was fifteen minutes late and was a replacement bus. Whenever the the toilet door opened the whole bus smelled like urine for ages. The toilet was a hole directly onto the road.”

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Posted 2 years ago

“The aircoach I bought a ticket for didn't show up.”

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Posted 2 years ago

“Bus was very uncomfortable .bus back didn't display Belfast at all causing me to miss it as I went to ask another driver was his bus the Belfast bus .I had booked a return ticket which wouldn't scan so had to pay a third time in order to get home don't think I'd use again”

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Posted 2 years ago

“It was absolutely freezing for the entire journey Dublin Airport to Cork. The driver however was in short sleeves apparently not feeling the freezing cold AC despite his fingers and hands being blue/white on the wheel. It was really a horrendous journey because of this. Especially after a long haul flight. I also dislike the fact that my valuables in a small bag had to go in the hold with door open in Dublin city”

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Posted 2 years ago

“Dublin to Cork service was nearly an hour late, then slow to board/scan tickets.”

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Posted 2 years ago

“Bus was locked when we got to it and we got wet while standing waiting in the rain. Was an unpleasant journey home due to this”

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Posted 2 years ago

“Bus arrived on time and was overall prompt. However, I would only ever use again as a Last Resort. There is no organization system for the luggage compartment and people just shove everybody's luggage around. I was one of the first to board and I left luggage on its side at front end of the compartment, hoping that other people would follow suit and lay their suitcases side by side When I got off, my luggage was nowhere to be seen and I had to wait for other people to take their luggage to see that mines had been shoved all the way to the back. They was no AirCoach employee around to offer any assistance, so I, as a 30 year old woman, had to actually get on all 4's and crawl around the compartment to get my suitcase. Maybe take some notes from Citylink and organize the storage compartment for your customers”

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Posted 2 years ago

“Disappointing that the derry to Belfast city flight has stopped”

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Posted 2 years ago

Aircoach is rated 4.0 based on 19,249 reviews