Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.04

4.0 Rating 18,817 Reviews

75 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bus was extremely warm on the return trip home, it honestly felt like we were a Christmas dinner it was awful I don’t think I like Christmas anymore because of this trip, The driver didn’t notice someone said something to him but at that point we were nearly home. Reality felt cold and harsh walking out the bus”

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Posted 2 years ago

“Used Aircoach in February was happy enough nice coach friendly driver then it broke down !! Was waiting on taxi organised by Aircoach worried I was going to be late for flight, the company have no account with taxis so I had to pay the taxi and send in photo of receipt to be reimbursed it was only a few pounds but wasn't start of my trip I had hoped for”

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Posted 2 years ago

“Since the change over, the customer service was not only incorrect, it was also unhelpful. But why would they care, they have no competition and they already have my money. The 1st driver was only doing their job and nothing more, so no complaints there, they ticked the level of standards. but the return driver took it to the next level. I have nothing to add, I would have given 2/5 if the information given to me by customer service was faster or even correct. Not both that would be asking maybe too much”

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Posted 2 years ago

“Usually a great service but this time it was fifteen minutes late and was a replacement bus. Whenever the the toilet door opened the whole bus smelled like urine for ages. The toilet was a hole directly onto the road.”

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Posted 2 years ago

“The aircoach I bought a ticket for didn't show up.”

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Posted 2 years ago

“Bus was very uncomfortable .bus back didn't display Belfast at all causing me to miss it as I went to ask another driver was his bus the Belfast bus .I had booked a return ticket which wouldn't scan so had to pay a third time in order to get home don't think I'd use again”

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Posted 2 years ago

“It was absolutely freezing for the entire journey Dublin Airport to Cork. The driver however was in short sleeves apparently not feeling the freezing cold AC despite his fingers and hands being blue/white on the wheel. It was really a horrendous journey because of this. Especially after a long haul flight. I also dislike the fact that my valuables in a small bag had to go in the hold with door open in Dublin city”

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Posted 2 years ago

“Dublin to Cork service was nearly an hour late, then slow to board/scan tickets.”

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Posted 2 years ago

“Bus was locked when we got to it and we got wet while standing waiting in the rain. Was an unpleasant journey home due to this”

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Posted 2 years ago

“Bus arrived on time and was overall prompt. However, I would only ever use again as a Last Resort. There is no organization system for the luggage compartment and people just shove everybody's luggage around. I was one of the first to board and I left luggage on its side at front end of the compartment, hoping that other people would follow suit and lay their suitcases side by side When I got off, my luggage was nowhere to be seen and I had to wait for other people to take their luggage to see that mines had been shoved all the way to the back. They was no AirCoach employee around to offer any assistance, so I, as a 30 year old woman, had to actually get on all 4's and crawl around the compartment to get my suitcase. Maybe take some notes from Citylink and organize the storage compartment for your customers”

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Posted 2 years ago

“Disappointing that the derry to Belfast city flight has stopped”

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Posted 2 years ago

“2* is because service to Greystones is really poor.”

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Posted 2 years ago

“As a single, disabled woman I try to be as independent as possible. I do miss the old 'airporter' stop at Dungiven and hope this will be operational in the near future. A bonus is that your new Aircoach runs 24/7 which is greatly appreciated and in an age of imporved public transport to reduce global warming and indeed ease the cost of living, is a much-welcomed service. My bus drivers were welcoming and helpful. I was not able to charge my essential phone as there were actual plugs rather than contemporary USB ports. Thank you, J”

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Posted 2 years ago

“Doesn't take feedback on-board”

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Posted 2 years ago

“Booked on ap. Could not get on the bus .”

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Posted 2 years ago

“Service is good but wish the times would go more regularly! When it was with Airporter it went every 30mins-1hr from Derry to Belfast, now it is every two hours - this means very long waits in the airport either side waiting for the next available bus.”

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Posted 2 years ago

“Driver very poor people management skills”

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Posted 2 years ago

“The aircoach should stop in towns like Fermoy and Mitchelstown - even if they only stopped for pre-booked tickets and didn't stop if not required, it would be a much better service. We had to drop students to Cork at 3am and they passed Mitchelstown again two hours later on the way to Dublin. Really frustrating lack of service to towns en route to Dublin. Similarly on the way back, the girls had two extra hours on the road, passing Mitchelstown and having to be collected in Cork, only to be driven by car back to Mitchelstown. Bring back more stops please ! Even if only for pre-booked fares !”

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Posted 2 years ago

“The service is very limited. Losing the airporter is a massive blow to derry. The air coach needs more journeys to and from Belfast International. It also needs to see when flights are landing so that passengers can get a connecting bus.”

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Posted 2 years ago

“We couldn’t get much assistance with regard to a bag left onboard the air coach”

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Posted 2 years ago

Aircoach is rated 4.0 based on 18,817 reviews