Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.03

4.0 Rating 19,344 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,344 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I asked for a refund because I was unable to catch the bus but they didn’t refund me.”

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Posted 5 months ago

“Driver was pleasant and very helpful. So also was the person who helped me with my booking.”

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Posted 5 months ago

“Was pleased that there is now an hourly service also that there is a computerized system, the driver had my name on record. A good value excellent service. Have used Air coach many times over the years. Thank you”

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Posted 5 months ago

“puntualità, professionalità e gentilezza degli autisti al top! molto soddisfatta servizio consigliatissimo!!!”

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Posted 5 months ago

“We are from Shankill Dublin. We had to get an E1 bus to Talbot Hotel Stillorgan and then had to wait 25 minutes for Aircoach. It took us over 2 and half hours to reach the airport. Up until last March we could get the Aircoach from Shankill directly to the airport. When will this service return? We used the service regularly. It is so inconvenient now. We can go into City centre now and use different services to get to the airport. On numerous occasions the bus would be full by Cabinteely. So it is not because it was not busy. We used Aircoach since the service started. When will you resume this service? The population of Shankill has risen by almost 3000 people this year. These are all potential customers. By the way our driver was very friendly.”

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Posted 5 months ago

“Punctual and good drivers”

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Posted 5 months ago

“Recently booked Aircoach for an overnight stay in Belfast and again, it's an excellent service - and very prompt. It takes the stress out of driving up and down the M1 and less than two hours from Dublin Airport right into Belfast city centre - very easy online booking system and tickets emailed ASAP with QR code for both return journeys. Very comfortable coaches provided and also provides USB charger points on board. Make sure to get on board early to avail of two seats at mid-way point on bus to stretch the legs!!”

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Posted 5 months ago

“Just got the 8.10 pm bus from Belfast to Derry 20th may and the driver was the most helpful and caring bus driver I ever seen to all his passengers .”

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Posted 5 months ago

“Delightful customer service, honestly expected a blunt response saying that there was nothing you could do but Adam was extremely helpful and sorted out my issue very quickly. Top class”

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Posted 5 months ago

“On time ,spotlessly clean bus, very efficient kind helpful driver good value for money excellent service all round.”

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Posted 5 months ago

“Driver did not understand the difference between Monktown and Glasthule- so we had American friends stranded in Monkstown rather than walking distance in Glasthule”

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Posted 5 months ago

“Great service and staff”

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Posted 5 months ago

“Our 4.30am bus from Dalkey was on time and the journey was comfortable. My husband dropped his card wallet on the bus - I called the Aircoach number and the automated message told me to email them which I did. A few hours later I got an email reply to say it would probably take up to 7 days for lost property to be handed in to their office! Seems very inefficient!”

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Posted 5 months ago

“Shrinking routes is retrograde... could there be an opening for others to fill the gap...”

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Posted 5 months ago

“All coaches should have a toilet in them”

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Posted 5 months ago

“Can't even insert origin Limerick Arthurs Quay to go to dublin airport”

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Posted 5 months ago

“I was driving on the m1 juat at the airport roundabout and a bus almost took me off the road by jumping across 2 lanes of traffic. Had to jam on my breaks to avoid a collision. Bus number 20931 at 6:45 pm 19/5/25”

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Posted 5 months ago

“Its took so long to get information about the refund.Its was so stressful,because money was paid and tickets weren’t on the email.”

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Posted 5 months ago

“I booked a ticket in error and approached Aircoach. to my surprise they came back to me very quickly and the good thing was they agreed to refund the money paid which really made me happy. Thank you Aircoach as i thought i had lost the money paid. Kind regards Richard”

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Posted 5 months ago

“Double booking was arranged smooth and the refund was received quickly. Excellent service!”

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Posted 5 months ago

Aircoach is rated 4.0 based on 19,344 reviews