Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.02

4.0 Rating 19,349 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot rate Aircoach highly enough. I regularly travel with them from Belfast to Dublin airport and you cannot beat the value for money or the efficient service! The coach is also super comfy.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Aircoach! I'm delighted to hear that you've had a great experience of our efficient and value for money service. It's great to know that you found our coaches super comfy too. We really appreciate your kind words and continued loyalty.

Posted 2 years ago

“The coach was very late,,, I was nearly missed my flight”

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Posted 2 years ago

Thank you so much for taking the time to provide us with your feedback about your experience with Aircoach. We appreciate you sharing your thoughts and we apologize for the delay and any inconvenience it has caused. We understand that the coach was very late and caused you to nearly miss your flight; we are sorry for any distress caused. How can we make things better for you? We value all feedback and welcome any suggestions you may have for us. Thank you for giving us the opportunity to make things more enjoyable for you in the future.

Posted 2 years ago

“Generally ok. Driver Friendly enough Heater on bus very warm by feet so uncomfortable. Seat belt very stiff and felt tight. No PA system wiring so had to shout up bus. No inf given on toilet etc. Arrived a little late. No offer of help with cases though 81 Ok”

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Posted 2 years ago

Thank you so much for your review of Aircoach. We’re delighted to hear that you had a great experience and enjoyed our services. Your feedback is invaluable to us in ensuring we are providing the best possible experience for all of our customers. We strive to make sure all of our guests receive the highest quality of service and convenience available. We sincerely appreciate your patronage and are thrilled that you were pleased with our service. If there is anything else we can do to make your next trip with Aircoach even better, please don't hesitate to reach out and let us know. Thank you again for taking the time to share your experience with us. Sincerely, Aircoach Team

Posted 2 years ago

“Fantastic service- comfortable seats, departed on time arrived early. Driver was friendly and helpful 👏👏”

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Posted 2 years ago

Thank you for your 5 star rating! We appreciate your kind words, especially regarding the fantastic service, comfortable seats, the friendly and helpful driver, and the on-time departure and early arrival. We're thrilled to have met your expectations and will continue to strive for excellent customer service. Thanks again!

Posted 2 years ago

“I am leaving Cork City and I never travel train or any others bus because I liked this bus and it’s very clean and comfortable”

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Posted 2 years ago

Thank you very much for your five star rating of Aircoach! We are thrilled to hear that you have had such positive experiences with our service and appreciate the fact that you chose Aircoach over other trains and buses. We strive to make sure that Aircoach rides are both clean and comfortable, so we are immensely pleased that you feel this way about our service. Thank you for your kind words!

Posted 2 years ago

“Like Aircoach but service not frequent enough, also need to drive or taxi 10 miles to pickup point, Coach then passes my house”

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Posted 2 years ago

Thank you for your 4 star rating of Aircoach! We apologize that our service may not be frequent enough for your liking and that you have to drive or take a taxi 10 miles to reach the pickup point, even though the coach passes your house. We appreciate your feedback and thank you for choosing Aircoach.

Posted 2 years ago

“Wonderful service. Bus was on time and driver was so friendly and helpful. Would definitely recommend.”

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Posted 2 years ago

Thank you for your positive 5 star rating of Aircoach! We're delighted to hear that you had a pleasant experience with our wonderful service, and that the bus was on time and the driver was friendly and helpful. We really appreciate your kind words and would be thrilled if you recommended us to others.

Posted 2 years ago

“It came into Galway an hour and fifteen minutes behind schedule. I missed my connection bus.”

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Posted 2 years ago

Thank you so much for taking the time to share your experience with Aircoach. We apologize for the delay that caused you to miss your connection bus. We want to make sure that our customers enjoy each and every time they travel with us, and we're disappointed that we didn't live up to that standard this time. Can you tell us a bit more about why you think the bus was delayed? Is there anything we can do to make your experience with Aircoach better?

Posted 2 years ago

“It's ok only, despite the website stated there're buses depart from the airport to city centre every 15 minutes, I had to wait 25 mins for the bus.”

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Posted 2 years ago

Thank you for your wonderful feedback on Aircoach! We are glad to hear that our services have been able to make your journey a pleasant and comfortable one. We understand how important it is for our customers to feel valued and taken care of, which is why we strive to ensure that every single customer has an exceptional experience with Aircoach. We always appreciate your feedback and take it seriously as we are continuously striving to improve our services. If you ever have any further questions or need help with anything, please don't hesitate to reach out. We are always happy to help!

Posted 2 years ago

“Find Aircoach A very good and comfortable service . Drivers friendly and find the guys checking tickets at Cork very friendly and helpful .. was unable to use my return ticket last time as my best friends son died unexpectedly and my ticket was not a flexi ticket and I had to stay for funeral . so bought a single ticket for last Monday to return to Dublin .”

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Posted 2 years ago

“Clean professional service ..on time...pleasant helpful driver”

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Posted 2 years ago

“Comfortable, on time. Flexi ticket works well. Was able to get an earlier bus.”

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Posted 2 years ago

“Very good comfortable and efficient service ..”

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Posted 2 years ago

“Very good company and comfortable travel always”

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Posted 2 years ago

“Nice bus very confortable”

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Posted 2 years ago

“Foi agradável viajar convosco. Foram pontuais. E os motoristas foram simpáticos”

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Posted 2 years ago

“Coach was a bit late & driver not polite but”

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Posted 2 years ago

“Great service, very pleased with it 😂”

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Posted 2 years ago

“Efficient, value for money and a smooth process. Dublin airport to Belfast was simply easy. I would recommend. Staff also very friendly and willing to assist with ticket / departure enquiries.”

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Posted 2 years ago

“It was on time and that’s all we can ask for and the driver was helpful”

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Posted 2 years ago

Aircoach is rated 4.0 based on 19,349 reviews