Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.02

4.0 Rating 19,349 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My bag went missing from the coach luggage compartment and you did not provide any help .”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us feedback about your Aircoach experience. We're sorry to hear that your bag went missing from the coach luggage compartment and we regret that we weren't able to provide any help. We'd really appreciate if you could tell us what more could we have done to make your experience better. We'd like to ensure that we take your experience into account so that in the future we can avoid similar issues.

Posted 2 years ago

“Great, clean coach on time”

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Posted 2 years ago

Thank you so much for your 5 star rating of Aircoach and for your kind words about our great, clean coach that arrived on time! We're pleased and grateful that you recommend us to others.

Posted 2 years ago

“Nous sommes très satisfait de notre voyage”

Helpful Report

Posted 2 years ago

Hi, Thanks for your positive feedback, we are delighted to hear that you were satisfied with your trip at Aircoach.

Posted 2 years ago

“Great reliable service on clean, comfortable coaches.”

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Posted 2 years ago

Thank you so much for your 5-star rating of Aircoach! We are thrilled that you find our service to be reliable and coaches to be clean and comfortable. We value your feedback and are delighted you are having a positive experience. Thank you again for your kind words!

Posted 2 years ago

“A good service. Perhaps as the road from Derry to Dungiven is fully open you could shorten the timetable especially for the 3am bus. It could be 3.15 depart.”

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Posted 2 years ago

“The times are terrible, I need to be in the airport at 4am and the bus soesnt start until after 4am!! last one at night is 6pm also.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to tell us about your experience with Aircoach. We are truly sorry for the difficulties that you encountered. We take feedback from our customers very seriously and we are very sorry that your journey was not as smooth as it should have been. We would really appreciate it if you could tell us more about what happened and how we can make things better. We take pride in providing great service and we would like to make it right for you. Thank you for making us aware of the issues you faced on your journey.

Posted 2 years ago

“Not very clean,people noise , driver not say anything..... I chat about free travel pass???”

Helpful Report

Posted 2 years ago

“Staff extremely friendly and very helpful. Thought seats allocated re the pre purchase. Bus not so clean coming back to Belfast with a couple of broken r faulty seats”

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Posted 2 years ago

“Good carrier,comfortable bus”

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Posted 2 years ago

Thank you so much for your 5 star rating on Aircoach! We're thrilled that you found the service to be both good and comfortable. We appreciate your kind words and hope to continue providing you with the best transport experience possible.

Posted 2 years ago

“Super efficient, ultra-modern service with great staff. Coaches are comfortable with all modern facilities including a toilet. For the Cork to Dublin airport route, it's a no-brainer at 19 Euros. No tolls, no petrol, no parking, no stress and drops you outside the terminal! Will always use this service from now on.”

Helpful Report

Posted 2 years ago

Thank you very much for your 5 star rating of Aircoach. We are delighted to hear that you recognized our super efficient, ultra modern service, and comfortable coaches with all the modern facilities! We agree that its a no brainer to take our service from Cork to Dublin airport route at 19 Euros; without any tolls, petrol, parking and without stress! We hope you will continue to use Aircoach's service in the future.

Posted 2 years ago

“Good trip on time”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Aircoach! We strive to ensure that our customers have a good trip on time and it's great to hear that we achieved that for you!

Posted 2 years ago

“Hi Fantastic service, very comfortable coach great value and would not hesitate to use again - just an excellent service all round!!”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating! We firmly believe that the comfort and affordability of Aircoach are both top priorities and it's great to hear that you recognize this too. We appreciate your kind words and your recommendation. Thank you for choosing Aircoach!

Posted 2 years ago

“We took Aircoach from Cork to Dublin and overall had a good trip. The drop off spot in Dublin City Centre was a bit crowded when we got there, which made retrieving our luggage a bit challenging; also, it was us, the passengers, who had to store and then retrieve luggage, which got quite complicated since there were many of us and so some suitcases got pushed to the very back of the trunk. Still, the ride itself was smooth and the price was fair.”

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Posted 2 years ago

“Great, affordable, quick, easy option. It's a bus, not a limo so know that going in - but $6 to drop me yards from my hotel. Fabulous.”

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Posted 2 years ago

Thank you so much for your 4 star rating of Aircoach! We're so happy that you found our services great, affordable, quick, and easy. Traveling by bus can sometimes feel like a compromise - but we're glad we could provide you with a fantastic option for only $6 to get you right to your hotel. We appreciate your feedback!

Posted 2 years ago

“Wonderful. Thank you”

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Posted 2 years ago

Wonderful! Thank you so much for your 5-star rating of Aircoach - we really appreciate your feedback!

Posted 2 years ago

“The bus 702 to gaystones did not arrive. I was awaiting over two hours after missing the previous one. This is not the first time this has happened and it's not fare to have a time table which is not abided by. I now have to get a different bus and from the same company witch will only take me half of the way of the other aircoach bus.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to let us know about your experience with Aircoach. We understand how inconvenient and uncomfortable it can be to have to wait for over two hours. We are extremely sorry that this happened and that it wasn't the first time either. We would love to make things better for you. How can we do that for you?

Posted 2 years ago

“Great service”

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Posted 2 years ago

Thank you so much for your 5 stars rating of Aircoach! We are delighted that you experienced great service with us and that you enjoyed your journey!

Posted 2 years ago

“I had no ticket booked to cork today 7th August a bank holiday. Katie the coordinator was extremely helpful polite and unruffled..she got all strays like myself onto the bus in the rain with tremendous graciousness. Another man in a different office said the coach was full without checking the website. The bus driver was very kind as well. Ten out of ten Katie and aircoach.”

Helpful Report

Posted 2 years ago

Thank you so much for the 5 star rating! I am so glad to hear you had such a positive experience with Katie and the Aircoach driver. It truly means a lot that despite there being no ticket booked for you to Cork, Katie stayed unruffled and stayed on top of getting everyone on the coach in the rain with tremendous graciousness. It sounds like Katie and the driver went above and beyond to help you out and for that, we are really appreciative! Thank you again for choosing Aircoach!

Posted 2 years ago

“comfortable and relaxing travel for ca. 3 hours - will take the bus again in 2 weeks.”

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Posted 2 years ago

“Excellent service. Always punctual departure and arrival times. Clean coaches and toilet facilities. Courteous, friendly drivers.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating! We greatly appreciate your kind feedback; it's wonderful to hear that you appreciate our excellent service, punctual departure and arrival times, clean coaches and toilet facilities, and courteous and friendly drivers. We strive to provide the best customer service, and we're thrilled you had a positive experience. Thank you again!

Posted 2 years ago

Aircoach is rated 4.0 based on 19,349 reviews