Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.03

4.0 Rating 19,153 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Metrics

Info

About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

Visit Website

Write Your review

Tell us how Aircoach made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional drivers and ran on time etc, but crowded and not much space for hand luggage.”

Helpful Report

Posted 2 years ago

“Drivers are never very friendly in my experience. And I’ve got the bus a lot”

Helpful Report

Posted 2 years ago

“Bus to Dublin was good. Return journey back to Cork - didn't seem to be air conditioning on the coach, and air quality didn't seem to be good.”

Helpful Report

Posted 2 years ago

“Easy enough finding the bus stop on belfast to head to Dublin. Journey down was fine, coming back not so good. It would be better and more comfortable for the passengers if you had a toilet onboard. It’s a long bus journey to not have access to any toilets”

Helpful Report

Posted 2 years ago

“Pleasant driver, comfortable coach. The bus arrived late( O'Connell Street direction airport) and was full, moments of inquiet though I had bought my ticket online! An update about possible delay (by messagerie) could allay fears?”

Helpful Report

Posted 2 years ago

“No problem with the service but it took me two hours to book a ticket. Found the website not user- friendly enough for someone my age (77) I tried to book by phone without success.”

Helpful Report

Posted 2 years ago

“Too expensive compare to a taxi”

Helpful Report

Posted 2 years ago

“Though once you’re on an air coach it’s great, it seems that the frequency of the line I use is not good anymore. I ended up taking a taxi on my return journey to the airport hotel. And on the way into Dublin I have to walk for nearly 3 kilometers as again my bus wasn’t going to leave the airport for over an hour and a half. I had bought a ticket online with my flight. Next time I’ll probably just a book a taxi”

Helpful Report

Posted 2 years ago

“My only criticism with the bus was that it was too warm. The driver did activate the air conditioning but it took two hours for it to become comfortable. Besides that, the service was good.”

Helpful Report

Posted 2 years ago

“A pleasant experience with helpful staff.”

Helpful Report

Posted 2 years ago

“The wait was too long and the purchasing process was overly compicated.”

Helpful Report

Posted 2 years ago

“I was on a Kearney coach sub contracted I guess late leaving late arriving and the toilet was out of order”

Helpful Report

Posted 2 years ago

“I missed my bus - by 5 days - but thought that by buying the Flexi option I was still able to change rather than being a no-show. A bit disappointing that there was no flexibility though I'm a regular customer. Still at least the response was quick.”

Helpful Report

Posted 2 years ago

“I would prefer not to have to buy an extra ticket when my flight plans change as I had to pay twice. Still upset over this.”

Helpful Report

Posted 2 years ago

“One of the most uncomfortable coach journeys I’ve experienced!! Definitely design over comfort on the coach seats. Will never use again!!!”

Helpful Report

Posted 2 years ago

“The seats on the bus were tattered and uncomfortable but otherwise it was good service”

Helpful Report

Posted 2 years ago

“This was our first time using Aircoach, and I'm conflicted. The price was right, but our coach was almost 40 minutes late with no explanation, & the bus driver was surly and provided no assistance with the luggage, which became a real mess because the coach was so full. The real time tracking through the aircoach website at least let us know our status, but compared to Dublin Express, which we had used the time before to get to the airport, this service fell short.”

Helpful Report

Posted 2 years ago

“Boarding area at the airport a bit chaotic.”

Helpful Report

Posted 2 years ago

“Found the service OK but the difference between the Belfast to Dublin and the return journey was very different. The driver from Belfast spoke on the intercom for about 10minutes about everything from reclining the seats to connecting to the WiFi. The trip from Dublin was very different. There was a very angry man checking the tickets and lining people up before the coach arrived. He then proceeded to be very rude to a lady in front of me who had mistakenly taken her luggage on-board. No comms from driver and was unfortunate there was someone with a mobile that kept bleeping for the entire 2hour journey.”

Helpful Report

Posted 2 years ago

“Bus was full and tourists were asking the driver when the next bus would be and the driver was rude to them. I had to step in an explain to them what the situation was.”

Helpful Report

Posted 2 years ago

Aircoach is rated 4.0 based on 19,153 reviews