Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.04

4.0 Rating 19,137 Reviews

75 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service itself was fine, departed and arrived in time, driver very courteous and helpful. However I can't remember at this stage the last time I had working wifi and a working socket on one of these coaches, definitely not on either let of this return trip. It's a small thing, but I was counting on it to be able to get some work done on the trips, but couldn't.”

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Posted 2 years ago

Thank you so much for your kind words about Aircoach! We always strive to exceed our customers' expectations and are pleased to hear that you've enjoyed our services. Here at Aircoach, we take pride in what we do and are always looking for ways to improve. We value positive feedback like yours as it helps us ensure that our customers have the best experience possible. We are always focused on creating a positive and comfortable environment for all of our coaches and their guests. It is good to know that you have had a positive experience with us. Thank you again for your feedback- we truly appreciate it! If you have any other questions or concerns, please don't hesitate to reach out. We are here to help!

Posted 2 years ago

“Fine service, 702s should be more frequent, especially earlier in the morning”

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Posted 2 years ago

“Nice .but the air conditioning is always too cold on Galway to Dublin route. I have mentioned this before a lot of people are complaining about this. I travel a lot but am thinking of taking train again.”

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Posted 2 years ago

“Killiney route advertised at 1 hr to airport Time was actually 1.5 hours In peak months an hourly departure 8am - 8pm would be great The old route via strand road was fantastic”

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Posted 2 years ago

“Changed buses before leaving Dublin airport”

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Posted 2 years ago

“Driver very pleasant and helpful. Coach didn’t arrive on time at destination but traffic was heavier than expected. Seats are too close together.”

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Posted 2 years ago

“My wife and I had made a booking from Leopardstown to Dublin Airport for 13.00 on Thursday 11 May 2023. No coach arrived for that time or the 13.15 time. We eventually caught a coach at 13.30. We always head to the airport as early as possible - so the delay did not affect us unduly. However, other customers booking for that coach may not have been so fortunate.”

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Posted 2 years ago

“It was fast and got us to the airport in good time. We joined at Samuel Beckett bridge as it was near our hotel. The confirmation email provided a link to where the bus stop was but in fact there was a row of different Bus stops there and none specifically for Aircoach, so we, and some other passengers, were not sure we were at the right stop till the bus showed up. We had carry on airport bags. The driver didn’t offer to put them in the hold (I saw there was loads of space there when he opened it on arrival) and they proved too big to fit in the overhead racks so we had to have them squeezed on our laps for the fortunately short journey.”

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Posted 2 years ago

“The telephone helpdesk staff were brilliant. The journey from the airport wasn't so great as the driver didn't say when a stop was nearing. if you're new to Dublin (any city in fact), you generally don't know where you're stop is to get off. We went right past our stop and then had a half an hour's walk to get back to where we should have been dropped. An electronic sign inside the bus might help with this. Return journey was fine.”

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Posted 2 years ago

“Late arrivals in the bus stop”

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Posted 2 years ago

“The ride was fine but I bought a second seat because I thought there was no way I'd make my original bus due to my late plane (I made it by 20 seconds). I bought flexipass but I think it's unfair that I couldn't use the 2nd fare for a return ticket on the same route. All the seats were selling out so the flexipass is basically useless.”

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Posted 2 years ago

“Bus driver was late leaving airport”

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Posted 2 years ago

“Love the coach and the timely service. It was an early pickup but even still the drivers (both different on way out and back) appear grumpy and a smile wouldn't go astray. Would definitely use again though.”

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Posted 2 years ago

“Bus arrived around 30mins later to bus stop I took.”

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Posted 2 years ago

“My main concern with this service is how far off from the scheduled time the bus arrived at our pick-up location. Albeit early, the Aircoach shuttle arrived around 10 minutes prior to the scheduled time and did not wait until the scheduled time to depart. AKA if you showed up at the scheduled time, the bus would not have actually picked you up.”

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Posted 2 years ago

“No toilet paper, no WiFi”

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Posted 2 years ago

Thank you for your feedback on Aircoach! We appreciate you bringing this to our attention if you could email info@aircoach.ie with your journey details so we can identify the vehicle. Please don't hesitate to reach out to us if you are ever in need of assistance. Thank you again for your kind words!

Posted 2 years ago

“We booked for 2 adults and 2 kids a few weeks ago. Our 830 was cancelled. We could get the 8 or 9 am coach. We needed the 8 we work at 7.35 to the email. It was a rush and we couldn’t have breakfast at home. Cost us €56 for breakfast in airport. Not what we were expecting. I was also disappointed to see last bus was 1.30. I wrongly assumed that it still ran all night. My flight last week was due to land at 1.55. Had to get hubby to come and collect me. My mother had to stay over with the kids. My aunt had a return tickets a few months ago and went to get bus and was told there was non for over 2 hours. Pre covid this service was so reliable. Post covid it’s not been as good. I’m aware that driver are in short supply and I’ve found your drivers extremely helpful. My daughter uses a wheelchair and they’ve always helped us on. In face they said if we book wheelchair spot then our bus wouldn’t have been cancelled. I didn’t book wheelchair because she can manage steps and I didn’t want to impose extra work for you. This was also the reason why we had to take 8 am coach rather than 9 as we always get delayed going through extra searches at security.”

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Posted 2 years ago

“Unica pecca l'impossibilità di inviare il link del biglietto (quando si effettua il pagamento on line) tramite sms. Attualmente infatti il link e inviato soltanto al personale indirizzo email. Così nell'eventualità che vi fosse un errore nell'indirizzo mail i soldi del biglietto sono persi. Cordiali saluti”

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Posted 2 years ago

“I love this service, but when the coach actually picks up passengers. It’s happened 2-3 times where I purchased an online ticket for a coach and then it drove by with a sign saying coach full prebook tickets only, even though I had purchased a ticket. It’s just really unprofessional to oversell a bus when you know customers at later stops have purchased tickets. When it actually works and picks up customers that paid for tickets it’s a great service, but I’m hesitant to recommend it because it’s so inconsistent.”

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Posted 2 years ago

“When I received the confirmation it said the driver would take the bags into the bus. I was travelling with four bags and did it myself. I would recommend just adding a note that the driver does not assist with any bags. Thank you.”

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Posted 2 years ago

Aircoach is rated 4.0 based on 19,137 reviews