Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.04

4.0 Rating 18,844 Reviews

75 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the Service from Greystones to the Airport and back is awful. The frequency of every two hours is terrible and they are always late”

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Posted 2 years ago

“We were sitting at the back of the bus and the heat coming out from behind us (the engine must be there I suppose) was unbearable. There was no way we could sit somewhere else as the coach was full. Apart from that, things went fine.”

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Posted 2 years ago

“time table every two hours is not good enough end up having to get Taxi's home”

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Posted 2 years ago

“The charger plugs need checking; the did not work on both legs of the journey. There was too cold A/C. We froze until I tweeted on Twitter, and soon after it was switched off fir awhile.”

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Posted 2 years ago

“I was disappointed with the availability of buses over the summer / peak holiday season. Despite booking a flexible ticket, when my flight was delayed & i was unable to make original time, I was only able to get a seat on the next bus due to another passenger not showing up. The bus was full and the next one wasn’t for another 2 hours.”

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Posted 2 years ago

“The seats are very uncomfortable. Bad headrest”

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Posted 2 years ago

“left item on dublin cork bus and options for getting it back were very very restrictive. Insisting people pick it up in Dublin or pay for courier many of which would not go to aircoach offices, not good enough. people I dealt with on phone and email nice but service options poor. no response or recognition of lost property web form. got reply after repeated calls/email. About 3 days - option below only offers 6-12 hours or over a week!”

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Posted 2 years ago

“I was very disappointed that my bus pass was not accepted by Aircoach. This is the 1st bus company that did not accept it. I was a little late for my bus due to a knee injury and although the bus was still stopped he drove off and I had to wait for the next bus. It was a very disappointing 1st journey with Aircoach and I doubt that I will use them again. Regards Philomena”

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Posted 2 years ago

“it felt as it was not very clean, too crowded, maybe a second bus could be added , or a VIP. service , so as to “ spread the load””

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Posted 2 years ago

“There didn’t seem to be enough buses in service. If you hadn’t booked a seat online, you had to wait for hours to see if someone didn’t show up for their reservation. Not everyone has a smart phone or the ability to print a ticket, especially when travelling.”

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Posted 2 years ago

“The coaches themselves are fine and the drivers are very courteous and hardworking, however there are not enough buses between Dublin airport and Cork”

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Posted 2 years ago

“I rang before hand and asked about wheelchair assistance and was told the bus had wheelchair assistance but upon arrival the driver told us otherwise, it was a painful climb up the stairs!!! Totally unacceptable!!!!”

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Posted 2 years ago

“Drivers and probably management have let the company go bad. Extraordinary fares and general attitude and lack of customer training really have made the last few journeys unpleasant. If there was a choice, I would use another transport service”

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Posted 2 years ago

“The coach was freezing cold all the way to Cork.”

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Posted 2 years ago

“Impossible to book a ticket upon arrival in Dublin airport from an international flight as I didn’t have access to secure internet on my phone. No point of contact with any staff. Air coach make a lot assumptions about their customers. If you’re not fully connected to the internet, forget it.”

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Posted 2 years ago

“Due to a major football match in Croke Park it took over 1 hr to reach Dublin Airport. I appreciate that this was a Garda issue and not Aircoach. However when the bus, which was almost at capacity reached the Sirport we had to change to another bus that had 15-20 passengers on board! This bus was not clean and had a rather distinct smell of urine coming from the floor. Overall a poor experience.”

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Posted 2 years ago

“on the 14th August I travelled from Dublin to Cork on Aircoach. The booking process was easy and efficient, the coach arrived on time. The journey was smooth and we arrived in Cork on schedule. Why then am I only giving two stars?? Unfortunately, I had to wear a mask lined with a wet wipe to counteract an appalling smell from near the rear of the coach which I and other passengers thought to be from the toilet. Near Cork we finally braved using the facility which although not spotless was clearly not the issue. I should have complained to the driver when alighting but actually just wanted to escape. I wonder if other customers have actually complained or like me never wanted to see another coach again.”

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Posted 2 years ago

“Got the air coach from Morehampton Road to the airport. We each had 2 bags which the driver said would be fine inside. I questioned this but he dismissed it with a wave. Anyway, the bus got extremely busy and we both ended up with the bags at our feet/on our lap from O’Connell St. It was a miserable journey and not cheap.”

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Posted 2 years ago

“I cancelled a ticket from gork to dublin and never received my refund”

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Posted 2 years ago

“Coach late departing Dublin airport..no toilet available on board it was locked and passengers not informed prior to boarding also no wi fi . This coach was not one of you coaches it was obviously hired in and very very disappointed that it was allowed to represent your company”

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Posted 2 years ago

Aircoach is rated 4.0 based on 18,844 reviews