Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.04

4.0 Rating 18,849 Reviews

75 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not great. No place to put my drink. Don’t think the seat belt has ever been used as it was so stiff”

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Posted 2 years ago

“Em comparação aos onibus no Brasil, em trechos dessas distâncias e tempo, estão muito aquem do desejado em conforto das poltonas e sem toaletes co percuraos maioeras de uma hora”

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Posted 2 years ago

“The coach was late and the driver was very unpleasant. There were not enough seats on the coach and many travellers had been left at the bus stop. One should inform that it is preferable to reserve the seats online. It would be nice to be helped with luggage”

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Posted 2 years ago

“On arriving back in Dublin after a long flight from Sydney on the 24th of August I was waiting for the 16.20 coach to Cork which I was booked on. when I arrived at the coach rank I enquired at the eircoach booth where should I wait. A man told me to go to the top end of the rank which I did and saw on the shelter that this was the stop I needed. I had a two- hour wait so while I was reading I checked every bus that stopped in front of me. After a very long and still no bus I checked the time on my phone. It was 17.10! I spoke to the same man asking where the bus was and he informed it had come and gone. I got extremely upset and said that it had not come up to the stop. He asked me if I was calling him a liar which made me worse. He said it had come in nearer to the start of the rank and that he had called out Cork Bus. This is why I hadn't seen it and he was too far away for me to hear. My complaint is that the bus should have pulled up at the Cork stop or that he should have walked to the top of the rank to make sure there were no more passengers waiting. Neither happened. I hope it never happens again to another passenger. I did not get his name, I was so upset and tired but I did not like the way he treated me, and acted as if I was to blame. I finally got on the 17.20 bus because people hadn't shown up. Regards Catherine Lordan”

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Posted 2 years ago

“it's just too expensive”

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Posted 2 years ago

“The smell of the toilet was all through the bus, it was very unpleasant. Busdriver was friendly and approachable.”

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Posted 2 years ago

“Fully booked services to Cork. Not much leg room. I prefer to take the train even when travelling between Dublin Airport and Cork.”

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Posted 2 years ago

“Driver got lost- 6/9/2022. He missed the turn for Cork off the motorway, and the detour added 40 mins to our late night journey. A passenger had to alert him to his mistake , ha hadn’t realized . No explanation on intercom why we were turning back nearly as far as Portlaoise to resume journey . many confused tourists). The response from Aircoach to my email was a refusal of any refund . Won’t be traveling with you again .”

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Posted 2 years ago

“There is no excuse for Aircoach services still not running every hour between Belfast and Dublin Airport, especially during the summer when travel had clearly picked up. Aircoach is significantly more expensive than Translink. Although the coaches are always clean, the journey to either Belfast or Dublin is always made uncomfortable by the airconditioning being up too high.”

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Posted 2 years ago

“- As a near weekly user of the service, it is borderline acceptable. - Some buses are too old, very tatty and should be taken out of service. - There is great inconsistency in the standard of drivers. Some have excellent driving and customer service skills, others have next to none. I have, fairly regularly I am sorry to say, witnessed extreme rudeness from Aircoach drivers to some customers particularly those for whom English is not their first language and to infrequent/elderly travellers. - The app needs to be completely overhauled. It is not user friendly and less than transparent about storing customers personal/banking details.”

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Posted 2 years ago

“Timetable is ridiculous. You are pushing us to use taxis. Fare is too high”

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Posted 2 years ago

“Drivers surly / rude”

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Posted 2 years ago

“The driver was rude to the customers and would not leave people have one carry on. He mistreated elders and made a scene that an older gentleman threaten him because he politely requested to get his laptop bag on board the bus. He told another lady to get off because she gave him 50 euros and didn't have a euro to give to make him give her change fro a 50euro bill. The driver made a scene to call his supervisor because he felt threatened by an 80 year old . Everyone was mad afterwards because they risked loosing their flights. I hope you have all that on camera. O took aircoach to go to the airport”

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Posted 2 years ago

“The bus was full and this is ok, but there was no air ventilation or windows open.”

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Posted 2 years ago

“Seats are jammed together with no bathroom on board. A slightly upscale school bus.”

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Posted 2 years ago

“The app didn't work properly and there wasn't much information at the bus station.”

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Posted 2 years ago

“Dodge that you don't accept free travel from point of origin.”

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Posted 2 years ago

“The driver was in a bad mood and not very friendly when we entered the bus, then at Dublin Airport he told everyone to get off the bus and onto a bus in front, to tell a minute later that we could stay in the bus after all”

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Posted 2 years ago

“Had to change bus because the door wouldn’t close. The bus was freezing and I couldn’t turn off the air vent”

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Posted 2 years ago

“Ride was good but we ended up with a cold due a freezing bus ride.”

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Posted 2 years ago

Aircoach is rated 4.0 based on 18,849 reviews