Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.04

4.0 Rating 18,858 Reviews

75 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Instead of one i book 2 tickets from cork to Dublin by accident .it was an emergency .i requested for refund but Aircoch didn't refund me back 30 euro.”

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Posted 2 years ago

“Very lack of transportation.we waited from 22pm till 2am to take off from cork to Dublin.”

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Posted 2 years ago

“No puede ser que se bloqueen todos los billetes en la aplicación cuando realmente hay sitio”

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Posted 2 years ago

“Chaotic process, unaccommodating service, and unclear procedures. Workers doing their best, but the systems are shockingly poor, the wait times are totally unacceptable, and it is all compounded by the horrendous infrastructure at Dublin airport (at this point it is clearly one of the worst airports in the world). I suppose that last part is out of Aircoach's hands, but it is still relevant as the customer experience suffers greatly for it.”

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Posted 2 years ago

“Driver played radio loudly most of trip from Dublin airport to Belfast. Company appears to have no professional policy on quiet cabin. No assistance with luggage.”

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Posted 2 years ago

“Service is fine but driver plays loud radio or music which is not comfortable”

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Posted 2 years ago

“Your 7am bus from cork to Dublin was 39 minutes late and your customer support doesn't wake up until 8 30 or something. If you were operating in America I garantee you would be in line for a lawsuit. I used Aircoach in the past and I will continue to use it in the future. But in these situations you need to contact passengers and tell them what's going on”

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Posted 2 years ago

“Late and then no communication from driver all trip. He could have said welcome......”

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Posted 2 years ago

“Very uncomfortable seats”

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Posted 2 years ago

“Bus on time, very clean. Air conditioning is an ongoing problem : I travelled all the way keeping my backpack on the legs to protect from the cold air. Aircoach Needs to work on this and find a temperature that is not making passengers sick.”

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Posted 2 years ago

“No leg room and hot. I sat behind a woman who reclined her seat and had no room for my legs.”

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Posted 2 years ago

“A bad service but because options aren't brilliant from Belfast for getting to Dublin airport they can get away with it. It's also overpriced.”

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Posted 2 years ago

“Driver was very ignorant and unhelpful to all passengers. No interest in anybody and bloody rude to everyone.”

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Posted 2 years ago

“Plus, buses are often too warm or too cold and NO USB charger. Flexi ticket policy should be reviewed. Flexi ticket is not flexible at all. If you buy two or more tickets under one reservation, you cannot change the booking details of the tickets individually. So if one person on your reservation has to take a later/earlier bus for some reason, you cannot change the reservation for them. Which means you have to buy a new ticket. Other companies offer way more flexible tickets at NO cost. Hence Aircoach is always my last option.”

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Posted 2 years ago

“Absolutely useless booking system, good drivers.”

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Posted 2 years ago

“My son was late for coach and was advised by driver that next coach should not be full and get on that one. I also rang customer service who agreed with this. He just about made second coach at either 2pm or 2.01 driver let him on. Then shouted at us when we were seated at the back of coach so the whole coach could here you are 1 hour 10 mins late which was completely untrue as it was only 2 minutes after 2. Poor customer service should be trying to help people not criticise. Leaving 2 minutes late is hardly an issue! This is the 2pm Cork to Dublin Airport service 22nd September 2022.”

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Posted 2 years ago

“The bus for the airport was 20 min late”

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Posted 2 years ago

“Doesn’t accept non Irish bank cards.”

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Posted 2 years ago

“Very late and rude driver”

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Posted 2 years ago

“No toilets because of a technical problem yet the driver could get off himself near portlaoise for a smoke but nobody else could. Why did he not give us 5 mins in Cork vto use toilet”

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Posted 2 years ago

Aircoach is rated 4.0 based on 18,858 reviews