Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.03

4.0 Rating 19,344 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,344 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

Write Your review

Tell us how Aircoach made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So many helpful busdriver. It was a relaxing Journey…thanks a lot”

Helpful Report

Posted 5 months ago

“Fast response, clear communication, highly recommended!!”

Helpful Report

Posted 5 months ago

“The bus was on time .driver was fab . Comfortable journey to Dublin. Will use again”

Helpful Report

Posted 5 months ago

“I was very happy. Driver was nice and helpful.”

Helpful Report

Posted 5 months ago

“On time. Driver and staff most helpful. Very clear and precise route.”

Helpful Report

Posted 5 months ago

“What an amazing service. On time, driver was happy, coaches were comfy, and had a very pleasant trip into Derry from Belfast International Airport. Will definitely use again if/when I return.”

Helpful Report

Posted 5 months ago

“On time and pleasant to travel on.”

Helpful Report

Posted 5 months ago

“The revised changes in timestables for airport to South Dublin was new.Email to your “help centre” & prompt responses sorted it out.”

Helpful Report

Posted 5 months ago

“Handle the ticket from users quickly”

Helpful Report

Posted 6 months ago

“Travelled on the 700 route to Dublin airport this morning. I picked it up opp. The Talbot hotel Stillorgan and it was very punctual. It must be said that navigating the Aircoach timetable + route was an absolute nightmare. Shockingly, non customer-friendly.”

Helpful Report

Posted 6 months ago

“RTE heading to the airport. The Aircoach driver never stopped at the bus stop despite knowing he had a pickup date booked Just kept on driving as the E1 or 39A were already at the bus stop blocking his space. Now I have to pay €50 to get a taxi. Not happy. Aircoach...... I want you to cover the cost of my taxi.”

Helpful Report

Posted 6 months ago

“Definitely do not use this service - I waited for over an hour and then bus never came and was refused a refund even though I had to pay for an additional service. You can get local busses from the same stops (eg the 16) for only £2.60, and they are more frequent and more reliable”

Helpful Report

Posted 6 months ago

“I made a mistake when booking on line and the customer care team were able to help me with a refund once I booked the correct tickets. Very helpful and happy with response”

Helpful Report

Posted 6 months ago

“The service for which I booked a ticked got cancelled, but I received an email about this, letting me know about the cancellation in time, and that I could either use the ticket for a later service, or ask for a full refund. My refund request went through the same day.”

Helpful Report

Posted 6 months ago

“Shout out to our lovely and friendly coach driver, Joanna. Greeted us with the happiest smile! On the airport to Leopardstown route.”

Helpful Report

Posted 6 months ago

“The bus is in poor condition and offers no real services. The internet is very weak or completely unavailable, and all the power sockets for charging are out of order.”

Helpful Report

Posted 6 months ago

“Trying to book ticket system will not accept my details on free travel pass ……very annoying”

Helpful Report

Posted 6 months ago

“Provided a refund as a gesture of good will”

Helpful Report

Posted 6 months ago

“Your help command does not allow me to click on "Help and Support" so why offer that?”

Helpful Report

Posted 6 months ago

“Shocking service. Waited at Drumcondra Station. Bus before my booking did not arrive at all so people had to make alternate arrangements using regular busses and taxis. My 8:10 bus never showed up. Bus came at 8:30 Aircoach phone line only starts at 9am. Not good enough.”

Helpful Report

Posted 6 months ago

Aircoach is rated 4.0 based on 19,344 reviews