Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.03

4.0 Rating 19,258 Reviews

75 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I booked a ticket on Oct. 29, Sunday, 4:21 am. Bus didn't show up and they won't even give a refund. Really bad customer service. Did anyone experience the same problem, there was like 6 of us waiting in the bus stop, Leeson Street. I ended up taking a taxi cause otherwise I'll miss my flight. Could at least give me a refund of the ticket.”

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Posted 1 year ago

“Coach didn't arrive. Waited 1hr 30 mins at stilorgan Radisson hotel stop no coach turned up 515pm - 6.45pm Had to get taxi to airport . Terrible service not the first time of this happening . I hear drivers are not happy with wages . Do not rely on this service .”

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Posted 1 year ago

“No aircoach arrived at 130 nor 2am last night. Waited 45 minutes in the cold. Then had to pay 80 euros for a taxi”

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Posted 1 year ago

“Waited for 25 min bus had never arrived on 28.10.23 7:44am Stillorgan Talbot Hotel I have paid for service that was not provided. Totally unacceptable”

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Posted 1 year ago

“Two aircoaches didn't turn up on Tuesday 24th Oct so I had to get a last-minute taxi and almost missed my flight”

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Posted 1 year ago

“Waited for 40 min no bus showed up, even though I had booked a ticket online in advance. In the end I had to take a regular bus so the money was completely wasted.”

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Posted 1 year ago

“Friday 27 October. Waited for 40 minutes at the Drumcondra stop 02:00 to 2:40pm. No bus until one finally passed: full. Did not even stop. Do not use this service: it is massively unreliable.”

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Posted 1 year ago

“Two trips, one from Belfast to Dublin, delayed about two hours... the only notification we got was an e-mail send to us an hour after the scheduled departure time. Second trip from Dublin to Dublin Airport, bus didn't even show up and after more then hour and a half of waiting we decided to take a cab so we could make it in time for our plane. Comfort, pricing, nothing is above average with this company, and whats most important, if you want to make it on time for anything or even make your plans around trips booked with AirCouch, you better don't, just use any other form of transport, really...”

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Posted 1 year ago

“Don't take this if you're in a rush”

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Posted 1 year ago

“I have been trying to book a ticket to cork using my free travel pass which your company accepts and your website still indicates I have to pay 22euro a crazy website”

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Posted 1 year ago

“I did not receive any email with the ticket and it is not possible to do anything with just the booking code.”

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Posted 1 year ago

“Standing in the rain at stevens green north stop waiting for 4.54 coach - no show. Very stressful when you have and early flight and it’s now 5.29 and no 5.24 service - great. Well done aircoach not like we are not on a timeline. Happened me during the summer as well - you live and learn.”

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Posted 1 year ago

“Our booking reference is YLCW-DUIG-SSMW. We waited at the rock road Merrion avenue bus stop from 8.35 until 9.35. The 702 never arrived. We had to get a taxi to the airport. The 703 also did not appear in that time. It is a disgraceful service. We expect to get a refund at least. Brendan Mccormack”

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Posted 1 year ago

“Had with them the worst experience of my life with a bus company. The timetable and frequency posted on their website differ completely from the reality. They say in some timeframes the frequency is 15 mins but it is never less than 30 mins. In addition, the bus arrives at random times, do not expect it to arrive at the times said on the web. In addition, they have no live tracking, so you better be lucky. In addition, if you are trying to get to the airport and you are at one of the last stops (Dublin city centre), good luck getting a seat. The day we tried we saw 1 full coach and another 2 that had very few seats left. People fought to get on the bus, being the vast majority unable to take it. Most people ended up having to take a taxi to not lose their planes.”

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Posted 1 year ago

“Shocking timekeeping and mis representation of scheduling.”

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Posted 1 year ago

“The old service stopped at Maghera and Dungiven now dont stop at either . How are people who don’t live in the City supposed to get from the airport and back? I contacted them re this ages ago said they would review it but never came back to me. Obviously a Dublin company don’t know or care what local people need .”

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Posted 1 year ago

“Is there no heat on the coaches, this is my return journey and as with earlier journey on 11th October from Derry to Dublin, bus is freezing, great service but conditions not comfortable for travelling in….”

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Posted 1 year ago

“Very rude driver from dublin to cork 20/10/23 17:00.”

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Posted 1 year ago

“Waited nearly 45 minutes at O Connell St stop this morning to go to Dublin airport and when coach finally arrived driver said it was fully booked and only accepting passengers with tickets booked online. He said next coach due 'in 20 minutes'. Yeah right. Couldn't risk it took a taxi. Aircoach have been utterly unreliable since Covid and work off a fictitious timetable. I'm using Dublin Express from now. Same fare, more frequent service and more customer service agents”

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Posted 1 year ago

“Bus came to stop 10 mins early. I was sheltering at a Dublin Bus stop about 30m from Aircoach stop. When I saw Aircoach I ran down the road, but as I said, it was 10 mins early, I had planned to be at the right stop. Bus driver shouted at me and beeped his horn. Said I was at the wrong stop and he wouldn’t stop for me next time. Then started shouting at me for my ticket very aggressively. Now then drove like a maniac towards the airport. This was the driver on 700 route supposed to pick up in Sandyford at 10.19 but actually arrived at 10.09. Do the drivers not have to stay on the schedule? If i hadn’t been 10 mins early I would have missed my bus.”

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Posted 1 year ago

Aircoach is rated 4.0 based on 19,258 reviews