“I bought Aldi’s Adventuridge 4 man air tent and took it to a festival last weekend. The middle air support exploded at 3am on Saturday morning and the tent collapsed with myself, husband and 11 month old daughter inside it in torrential rain. Everything inside the tent got soaked including our air bed, sleeping bag and the bag the tent came in. We were not willing to load the soaking wet and damaged tent into our car and bring it home so I took photos showing the tent, the damage and the tent collapsed in the field and threw the tent and our other wet belongings in the campsite bin. Aldi have refused to accept any responsibility for the terrifying experience we had with their tent and will not refund the cost of the tent because I was not able to bring the tent back into store. I have written a review on Aldi’s website alongside 40+ other customers’ bad reviews warning that the tent is dangerous and should be recalled but they have deleted my review and won’t publish it. This speaks volumes. Really disappointed that they treat people this way and I would urge everyone to steer clear of their camping range.”
“Well there you are eh. Someone else discovers the dreadful shopping experience that is Aldi. Dodgy wine. Hmmm. no surprises there then. Lidl is of course better, but by not very much. It is true that when it comes to food the discounters simply cannot provide quality at their prices. Not for food items anyway. It really is impossible to do so. With food you get what you pay for. As someone else said on here, they are really for people on low incomes. Branded items in those stores are generally ok. Oh, and if you are disabled in any way, or happen to be disabled AND older, then stay away too. We know why don't we. gerry”
“Fed up with drink sold as wine but isn't....winking eye....a red wine based drink?????what a con.....all in small print.never again will I shop at aldi.want wine...really peeed off.”
“Aldi will never learn, especially the store in Dover, Kent. I think the staff have been told never to water their plants. Why else would the soil they are in always be bone dry. The other day I was talking to a woman, not at the store, who was going on about this very thing in this very store. She complained about it, and was told, words to the effect of, " If you want a job you can do it." Typical sort of response to expect from this nasty little store. What if you had gone there just for plants? Tough luck I guess. What a shockingly nasty company it is. Not just because of their dry plants but also their dreadful own brand quality food stuffs. Keep well away. Yes, you are right with what you said re their bread stuffs. Ugh.”
“Poor quality bread/cobs - sticky and raw! When pulled some out of the centre it basically turned back to dough in my hands within seconds! Threw them all in the bin! Disgusting and disappointing!!”
“Went into Aldi yesterday. Same untidy store, same rushing at checkouts and same dried out plants. Oh well. No change then. I won't say which store as it seems to be getting masses of bad reviews and I am biased anyway toward it.”
“You are never going to get six bottles of the best red wine for £24 no matter where you go. It certainly will not be the best. For that you need to pay huge sums. That stuff is simply for getting intoxicated cheaply. No disrespect. Aldi and M&S have come jointly 23rd in the annual wards to top operating stores for quality. No surprise there then really as both are as bad as each other aren't they, for quality anyway. The old illusion of quality for M&S still applies after all these years. It was sort of handed down within families, like voting for a particular party was, even though nobody really knew what they were voting for. Aldi isn't an illusion even. It really is bad quality, their own brand products anyway. Iceland came tops in that award. Why I do not know, but they did.”
“You don't need your till receipt if you paid via a card as your statement will be enough proof. If it is an Aldi product then you won't even need that, providing it isn't something well and truly no longer sold and years ago. They had no right whatsoever, under EU law, to give you less than the purchase price if it was obviously one of their own products. There is now a SIX year period during which you can return a faulty product. Most store employees do not understand this law regarding faulty products. Also, shame upon them, neither do most stores. Morrisons do though. It is in the interest of everyone to look the EU gtee laws up. You will be surprised. Once again typical of this company.”
“You may not be refunded the full price for defective goods if you have not retained your till receipt. Replacement items were not in stock so given a considerably less refund compared to the original purchase price.”
“I do not understand that at all. If you are sick of customers leaving stock which has to be disposed of, why did you give it five stars? Are you a customer or an employee? An employee I suppose as a customer wouldn't really care would they. Be a bit annoyed perhaps. This is a review site really, for reviewing the store you visit. Like all Aldi stores it is only ever possible to give them one star. The reason for this is that there are no (no) star boxes. I would visit this company again only if they change their attitude to the elderly, as others have said. REAL checkouts and NO packing areas. What a cheek eh.”
“Aldi have become complacent. Their new products widely publicised (halloumi fries etc) are non existent. Bought their peanut butter/raspberry prosecco cheesecakes today which have fallen apart before serving and are tasteless and completely overrated, get a grip Aldi...”
“Yes, Aldi are selling more branded items, but their own remain just as bad as ever. No surprise there then. I am tired, as it seems are others, of the mistreatment of the aged and less able at the checkouts. I do not simply have it in for Aldi. They have done nothing to me personally to turn me against them. No, I dislike the qualty of their food items. I digress though. Back to the elderly. It really is not right, and I think more people should take an interest in those less fortunate physically than themselves and vote by writing reviews about this awful practice and or writing to Aldi head office. Don't hold your breath though waiting for a reply.”
“More woes for this company. Aldi involved in a DATA BREACH scandal. involving salaries, tax numbers and other sensitive personal data. Seems they used a company called PageUp, which had the leakage. Maybe they should have been more careful with whom they did business. At least no customers personal details are involved. Well, tongue in cheek, PageUp say not. Is it correct though? Pay cash for a while if I were you, or stop going there perhaps.”
“Just a quickie. Under EU law there is a six year gtee period, and not just the three years the previous review stated. Although Aldi are a shoddy company at best, most retailers have no idea of EU consumer law and neither do their staff. Don't be fobbed off if you ever take any item back, especially the one which involves you, the buyer, actually being told to contact the manufacturer yourself. Someone sold me something which they put inside an Aldi heavy duty bag. Walk around with an Aldi bag? No way. Put it aside for garden rubbish.”
“Beware of this company's electrical goods manufacturer branded Workzone. Most likely Aldi own brand name and made in China or somewhere. Not that this matters and neither am I saying they will all be bad quality. This concerns the warranty which comes with these goods. With mine anyway. It gives three years from date of purchase. The catch is this.......Aldi expect you to contact their service hotline before anything else. They then expect you to pack the item and send off to their premises in Kettering. Ok, so it is free to do so. Well really! How kind of them. Breaking consumer law already Aldi. The first port of call, legally, is with the store which sold you the item, and NOT the manufacturer. It is Aldi's job to either refund you, replace the item if still available or themselves offer to contact the manufacturer. This within the first six months. In any case you should take back to store, no matter how long has gone by. Why am I not surprised.”
