“Please stop changing you basic food items to inferior ones - eg mature cheddar, now way too salty the other was a lot better. Chicken tikka etc ready meals, the new supplier is far inferior quality product and it certainly isn’t cooked on 20mins. Yogurt, who wants mince meat flavour even at Xmas? Please stick to the better quality suppliers.”
“Some food items good, but why do they change the suppliers of products for inferior ones? Mature cheddar, was lovely, but have now changed to one with Welsh milk. It is very very salty tasting. Also changed ready meal chicken tikka etc and the new supplier isn’t as good quality, very runny sauce and it certainly isn’t cooked in 20mins! I agree with other reviewers that the checkout is very fast, you need to put the products in your trolly then sort out after you have paid, which is abit of a bind!”
“What's not to love? Amazing prices and superior products. Some people look down on non branded items but from experience they are more often than not a lot better than the big boys. Remember, Heinz started small as did Coke, Pepsi and many others. It wasn't until a company like Aldi gave them a chance to sell their products that they became famous. Just because you don't know the name doesn't mean it isn't top quality. I love shopping at Aldi for this reason, the products they offer really are different and better. The low prices help so much and I look forward every week to going shopping now. I am a big fan of the special buys and all of my clothing is also from Aldi. If you have not tried Aldi yet you are missing out.”
“sar on the tills always happy and bubbly a joy to be served by her even helped me pack my shopping as hands not gripping items as well as they should she would make fantastic manager in the store”
“great price like a little too cheap and i didnt find any nice flour but i would reccomend to lower class people who drive volkswagen and fords customer service was great and quality food was decent”
“Aldi charged me for an item I did not purchase and have refused to refund me the money they effectively stole from me. This happened due to their till process. They have accepted responsibility but do not care to resolve the matter. My advice is don't risk shopping at Aldi, in my experience if something goes wrong they will refuse to refund. Appalling.”
“Popped into my local store yesterday. Awful experience actually. Checkouts way too fast. What do they think we all are for goodness sake. There is nothing worse in any store than checkouts way too fast. Not fair for the older folk at all. Even when they open up more checkouts they are still way too fast. Poor choice of products in the main and not good quality at all. Dodgy fresh stuff and most without bb dates etc. Out of all the original staff there is only one left. Maybe a story there.”
“Excellent choice of goods. Prices within my pocket limit and very helpful staff. Also, queuing is a thing of the past. Tills continually opening, first class service”
“Been Tunstall aldi after work 6.30pm and the shelves have been empty on 3 occassions. Veg and fruit, limited raw meat, freezers virtually empty. Tunstall store was revamped yet nothing on shelves, so disappointed as we usually spend between £80 to £100 per week on shopping, but walked out with nothing but none perishables. We had to go shopping to Morrisons to spend our money! Disappointed with lack of demand and various items left on shop floor.
Sorry aldi but will be shopping elsewhere.”
“The way you treat your plants is shocking. A camellia in store, bone dry. I was told it would end up in the bin. Don't stock plants if you are not going to look after them.”
“Quite honestly, going by the negative reviews on this site, I am left wondering why this dreadful company don't seem to care. If they did they would change things. The worst shopping experience anyone could possibly have is with this company, from my point of view anyway. Fresh foods without bb dates etc, untidy stores, ridiculously fast checkouts and poor quality own brand foodstuffs, especially frozen foods. Will they ever learn? I doubt it. At least in LIdl you can see where you are going with nice bright lights. Oh, and in the summer the staff do not water the plants properly.”
“Have had 3 weeks search for a blanket my friend really wanted. First, it went out of stock online. Customer services tried to find one instore for me. No luck. Item came back online. Ordered it but a problem arose with delivery company. Customer services gave excellent support again. So impressed with your customer service people. They are just exceptional on the phone. Other companies please take note!”
“Twice now I have bought your French fries (champion French fries) and both times I have cooked them they have come out smelling like dirty toilet water I am very unhappy i really hope you can let me know why .it is putting me off shopping at aldi”
