“In spite of all the bad reviews it seems people are oblivious to it all. Why? Who knows. I went into the Dover branch again the other day and nothing had changed at all. Still the dreadful checkouts, still the staff rushing goods over their scanners, still the frayed tempers because of it, but still they keep coming. It cannot be because of good quality because that is something it is not. My advice, after reading a recent tale of woe regarding checkout speed is this.... simply keep your speed down as you take your stuff off. Pack it where you are and not on the packing bar. If it keeps going onto the floor let it go there and ask to see the manager and complain. To the best of my knowledge there is nothing saying you must pack elsewhere, and even if there were so what. I am of the opinion that Aldi are doomed in the long run in Dover, losing out to the excellent new Lidl store down where B&Q was, if it has gone yet.”
“Store in Romiley is brilliant, love the quality of the produce at excellent prices. Recently tried their porcini mushroom and truffle pasta!! Delicious!!!”
“After discussions with my daughter we have come to the decision that we no longer wish to shop at Aldi. The service we get is very poor. After speaking twice to checkout staff about slowing down we realise that this is not going to happen. We like to put our food into our bags at the checkout but have been told that the staff are not paid to take their time as they need to be elsewhere in the shop as well, so we have to put it into our bags on the bench. Ok I accept that but do they need to go so quick that food flies off the end onto the floor?This has happened a few times and they just carry on regardless.I see from other review that others have complained about this too.I quite liked shopping in Aldi because you got what you went for and did not overspend. We will now return to shopping at Asda where at least staff listen to you and ask if you need help packing. Please will you send a copy of this e mail to the Metro Centre, Gateshead branch.”
“I am always amazed at the quality of their products. The prices are always astonishingly good and for a pensioner such as myself this is really important.”
“Generally scruffy and quality of fruit and vegetables is appalling - look as if they have been left to moulder for days. Some of the chicken is not that fresh either.
Entrance passage way completely blocked by half-dead vegetation and when I have complained about this previously it has improved for a week or so and then gone back to its awful, cluttered looking usual stance.
Staff on tills are always talking to someone else on their devices and not noticing customers which makes for total annoyance, as far as I am concerned.
Overall my two stores nearest to me could both do with a thorough ON-GOING clean and PL:EASE, a tidying up.”
“I see that at last people are beginning to realise that Aldi are not all that they are made out to be. Vote with your feet and stay away. Go elsewhere for better quality.”
