Aldi Reviews

Name: Aldi
Rating: 2.54

2.5 Rating 1,340 Reviews

36 %

of reviewers recommend Aldi

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Metrics

2.5

Based on 1,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Aldi 5 star review on 20th February 2025

Robyn From Hoppers Crossing Victoria

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good range of products and good price.”

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Posted 7 years ago

“My experience was positive throughout. From good service and products to good prices.”

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Posted 7 years ago

“They have great special offers every week, which offer good savings and also products that other food shops don't sell. It's an Aldines cave of surprises, can t beat it.”

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Posted 7 years ago

“Very cheap, great products”

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Posted 7 years ago

“value for money, we now have our standard of living back. friendly helpful staff in our two branches”

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Posted 7 years ago

“Good value for money”

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Posted 7 years ago

“Okay then. The reviews on here smell of company interference to me. Just go looking back on previous reviews to see what I mean. So I will try to give a genuine no nonsense review of ANY Aldi store. Prices of course reflect quality, and quality is something Aldi do not offer. Cheap yes, quality no. Staff dragging pallets of stock around during open hours and getting in the way all the time. Seems there is a health and safety issue here, something I intend to look into. Unfriendly checkouts and dried out plants in season. No BB dates on most fresh items unless you know the codes. These are freely available online. Do check them out and write them all down. You'll be amazed at what you no longer buy. Yes, of course, Aldi are fine if you are on a tight budget.Nothing wrong with that, but understand prices really do reflect quality. There is one good thing though about this company. They happen to sell 4ply toilet paper at a reasonable price. Not as reasonable as Iceland's, but fairly near. Is it worth a visit just for this? Not really, unless you happen to live very close by. Just buy that though and get out quickly. That's it really. No doubt there will be company posts after this!!”

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Posted 7 years ago

“the prices are brilliant and the quality is very good for the price paid.. The variety of food is different and yet you save so much money compared to the other stores.”

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Posted 7 years ago

“Very pleasant staff great prices and very good solving enquiries”

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Posted 7 years ago

“Fabulous goods lots of good different thing nice fast service people brilliant nice happy”

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Posted 7 years ago

“What can I say that hasn't already been said about this nasty company with their awful products, bad quality and off putting checkouts. See other reviews for details re this bit. Cheap food really does never mean good quality. It simply is not possible. On the other hand it is okay for anyone on a bit of a tight budget, which is why this company exists. If you want good value, nourishing food, then you will not find in at Aldi.”

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Posted 7 years ago

“Well what can you say about Aldi it's the best supermarket out there fare pricing great products kind willing to help staff great parking great lay out I just don't have anything bad to say about Aldi keep up the great work ! As my first teacher once said to me dont ever change ;-)”

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Posted 7 years ago

“Amazing products at amazing prices. You can get all of your weekly groceries and at the same time buy Aldi's weekly hardware and clothing at astonishing prices.”

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Posted 7 years ago

“the food is very good an so is the price staffare helpful at the cheque outs”

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Posted 7 years ago

“Good value for money”

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Posted 7 years ago

“Bought Mince Beef it was well in use by date and to say it was bad is a understatment it smelled so bad it made me gag emailed Aldi not really interested never will i go there again,to add insult got another email today telling me cant have redund as no proof did'nt ask fot refund more concered about the rank meat”

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Posted 7 years ago

“The price was good and the service is great too”

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Posted 7 years ago

“I always go to Aldi when I need to shop groceries. They have everything we want. And I could see they’ve improved for years. They always give us great quality fresh food and good quality products with reasonable price. I can’t stop going Aldi.”

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Posted 7 years ago

“Nasty quality, nasty products and unfriendly staff. Nasty checkouts and dried out plants. All in all a very bad experience.”

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Posted 7 years ago

“Good food, good value. Very friendly staff. What more could you want?!”

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Posted 7 years ago

Aldi is rated 2.5 based on 1,340 reviews