“I went into the Dover store today, seeing as how lots of people seem to, and was appalled at everything.Untidy layout of the store with rows of what seemed to be junk items for sale.You know, like cycling stuff, dodgy tools and bed linen. Bit like like their cheap low quality food items really. What got me was that at the checkout I watched as a man complained to the guy working on it about the speed he was going. The operator got quite annoyed about his moan. Really? What a darned cheek. I didn't buy anything as I am not that way inclined. The food is cheap but I would sooner pay more and get quality.”
“Before today I would have given Aldi a better review as really like the stores but after using the on line service which is a disgrace my opinion has changed I bought a loft ladder which almost two weeks later hasn't arrived I am furious as I have found out the company they use to delver is completely unreliable will never buy anything on line again with Aldi”
“Great store lots of variety , reasonable prices with lots of offers. Like shopping here as can get more for your money compares to other supermarkets, a big trolley full of shopping costs a lot less which is good.”
“GREAT SELECTION AND ALWAYS LOW PRICES. MEAT, FISH AND POULTRY OF VERY GOOD STANDARD. FRUIT AND VEG ALSO GOOD AND ALWAYS SOMETHING NEW AND DIFFERENT IN STORE”
“Nothing has changed at all. same dreadful checkouts (go your own pace) sell by dates etc on fresh produce in code you need to look up online to make sure you know what you are buying (write them down). Nasty little stores all round and terrible quality food products designed for those on low incomes. Nothing wrong with that for them but just thought I would mention it. Not all all elderly friendly checkouts. Go your own pace folks and not theirs.”
“In this era of austerity Its nice to be able to shop and feel you are getting produced and products at a fair price.The aldi stores are in convenient areas and the staff are so helpful. The speed at the checkout may not suit everyone but I find it the best checkout of all supekets.”
“My local store is in Bretton Peterborough. They are very aware of customers, quick to open tills when there are queues, always clean and tidy, rarely out of stock of regular items. Checkouts are fast and friendly. Great store, well done”
“In spite of all the bad reviews it seems people are oblivious to it all. Why? Who knows. I went into the Dover branch again the other day and nothing had changed at all. Still the dreadful checkouts, still the staff rushing goods over their scanners, still the frayed tempers because of it, but still they keep coming. It cannot be because of good quality because that is something it is not. My advice, after reading a recent tale of woe regarding checkout speed is this.... simply keep your speed down as you take your stuff off. Pack it where you are and not on the packing bar. If it keeps going onto the floor let it go there and ask to see the manager and complain. To the best of my knowledge there is nothing saying you must pack elsewhere, and even if there were so what. I am of the opinion that Aldi are doomed in the long run in Dover, losing out to the excellent new Lidl store down where B&Q was, if it has gone yet.”
“Store in Romiley is brilliant, love the quality of the produce at excellent prices. Recently tried their porcini mushroom and truffle pasta!! Delicious!!!”
“After discussions with my daughter we have come to the decision that we no longer wish to shop at Aldi. The service we get is very poor. After speaking twice to checkout staff about slowing down we realise that this is not going to happen. We like to put our food into our bags at the checkout but have been told that the staff are not paid to take their time as they need to be elsewhere in the shop as well, so we have to put it into our bags on the bench. Ok I accept that but do they need to go so quick that food flies off the end onto the floor?This has happened a few times and they just carry on regardless.I see from other review that others have complained about this too.I quite liked shopping in Aldi because you got what you went for and did not overspend. We will now return to shopping at Asda where at least staff listen to you and ask if you need help packing. Please will you send a copy of this e mail to the Metro Centre, Gateshead branch.”
