“Daniel at Wolverhampton Aldi was very helpful in helping me locate a Christmas tree. He rang two other local stores, considering I had already driven to three different stores in Wolverhampton and had no luck. Very appreciative of his excellent customer service.”
“I bought a pack of Tortelloni (65p) from a store I was passing. When I got home I noticed there was mould in the pack. I contacted customer "service" who told me to return it to a store for refund or replacement. My nearest store is 5 miles away (10 mile round trip). Made the journey at some inconvenience and expense. 65p Tortelloni no longer stocked....now £1.15. They refused to swap the pack for the dearer one , despite my long journey. No real apology. Contacted customer service again , and just got the same brush off. Customer"service" DISGUSTING!”
“I went into aldi in Dover this morning at 0900 hrs just to see if I had been unfair in my previous review. Not to see if quality had improved because it never will, but to see if the store was still in a shocking mess. IT WAS!! I counted thirteen, yes that's right, thirteen loaded pallets in various walkways just sitting there waiting to be unloaded. Five of these were wire type containers. What it is with this store I do not know. The windows were filthy in parts pf the store too. At least try to keep the store neat and tidy. Very bad impression with Morrisons, Asda, and Farm Foods very close by. Iceland too with home delivery, which is reliable, unlike aldi's delivery system which has to be the worse in the trade.”
“I brought a box of jacket potatoes today after time for microwaves they were like rock at least with McCain when cooked in a microwave they soft and not rock hard, what gets me no where on the box is, where its from, and the company who did not part cook them, and then have to take them back and stand in huge line to get a refund and should I take the part eaten ones back, as well the box, no one person seems to have cooked and tried it, I have learnt one thing don't buy any food from Aldi stores in Swindon only coop or Lidl they food seams fresher, its one only star, but if I could it be none.”
“Like the veg, rotten and not fit for purpose.
#whitleybay abusing the council car park as overflow,the manager was rude and aggressive . Shame on you”
“Have been purchasing Aldi's 'Stackers' crisps for some time. A few weeks ago they disappeared from the shelves. Now they have returned in different packaging and larger crisps.
I have always bought 'original flavour' but find the recipe has been changed considerably and for the worse. Although still palatable the new 'original' flavour is nothing like as good as the original 'original' flavour. Not only that but glucose has been added, which makes it a no-no for me, a diabetic.
How can something be 'original' if it's just been changed? Perhaps a complaint to the Advertising Standards is in order.
I won't recommend this product any longer.”
“Purchased 4 195g sirloin steaks if I had been served these in a restaurant I would have sent them back. A lot of sinew and fatty tissue which resulted in approx. 25% waste. Not to be recommended.”
“We live in Sidmouth but go to Aldi in Honiton. Went today to find most of our normal buys out of stock. No fresh orange juice, no bread etc. We did pick up some beetroot that was vac packed and dated April 20. However opened it this evening to find it was not really beetroot colour. I tasted it to find that it was soft and tasted off. I don't know what has changed at Honiton but unless it gets back to normal will be going elsewhere in future. Lidl or Tesco.”
“I assume you mean "oh my goodness". One item does not mean that all their products are of good quality. Far from it. Another fake one perhaps. Staff member no doubt. As for the beef Wellington it seems to have lived up to it's name very well. Tough as old boots. Makes one wonder how come it still got three stars. Christmas Fayre? Go to Asda.”
“Apart from the usual amount of fake reviews of late, aldi live up to their bad reviews. Yes, I did know that this company had just suffered their worse financial year ever, and no surprises really. Their home delivery still rates the highest of all for being extremely bad with zero customer service regarding non or late delivery. It is still anti older less able customer service, and still has it's ludicrous jet propelled checkouts. It still has it's not good quality food items (what you get for the price) and still fills shelves from pallets when the store is open.”
“Ordered goods and paid for NEXT DAY DELIVERY waited in as it was a wine order and required a signature. Nothing arrived. Telephoned and told to wait until 8pm for delivery as they were experiencing despatch delays. Nothing arrived telephoned next day only to be told same, asked for refund of my next day charge, which isn't much compensation. Also told they have NO IDEA when Yodel will deliver my wine UP TO 7 DAYS I required this for an engagement party and will now need to go out and buy another £100 worth of goods. Disgraceful service and nothing for the inconvenience. If no signature available the order will be returned, what a joke, do they think people can stay in and wait for it to turn up. Do not order from this company, totally unreliable, this is not the first time this has happened.”
“Made online delivery order for delivery on Saturday 9th Nov 19. Order has just arrived today 12th Nov.
Items ordered were for a special occasion on Sunday 10th Nov 19 so paid the Sat delivery fee.
E-mailed Aldi customer services on the Sunday.
No reply received or refund for Sat delivery fee.
Feel sorry for Yodel who delivered today and probably get the criticism for late delivery”
“Awful staff. throwing people threw the isles to maximise profits. Tills barely staffed as staff are deployed stocking the shelves of goods they have just beeped out. Management have no clue and are rude to customers. Show elsewhere and keep the money in local shops economy.”
“had two of your turkey crowns this weekend as had a family christmas early just got to say would fully reccomend moist beautiful for carving and plenty of servings as stated will definetly be buying again and also a very good price served us perfectly thank you aldi”
“Brilliant shopping today with friendly and helpful staff to help me as I'm in a wheelchair. All shelves fully stocked. Till stuff great as Sngela helped pack my bags then csne from her till to place on back of my chair. Thank you Sldi for super service on my Sunday shop.”
