ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,324 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,324 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 8th December 2025

187

Anonymous

Anonymous // 01/01/2019

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“The awning we purchased is an awesome deal. It looks perfect on our back deck !!”

Helpful Report

“Aleko was the only company to have the rectangular sail shade in the dimension we needed.”

Helpful Report

Thank you for your feedback. We are very pleased to be able to help you.

“Delivery was couple of days longer than expected, package was damaged in transit. quality of product was good, but couple of shingles were stuck together that made it unusable. It was still enough to finish the roof”

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“Thought it would be of better quality. Turns out the quality is not that good. It’s soft and easily bendable.”

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“I still don’t have my gates. I ordered on 11/22 and tomorrow is Dec 1st and I still don’t have it. That is a long 3 to 5 days in which it was supposed to get here. I planned on this week getting them put in and now I have to put them off !!”

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“worst company to deal with save your time”

Helpful Report

Hello, We do appreciate your feedback towards this issue. Please if you could let us know if there is anything we can do to better this experience with you. Thank you, Aleko Customer Service

“gate opener broke a few months after install and I called and they said they would send replacement after I sent pics and I have been waiting 5 months on new 1 to come in. You guys just stole my money as far as I'm concerned.”

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“The 8g welding cord was very heavy duty. The ends were nice and durable. I can tell this product will last a long while”

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“Easy to program but I wish it was compatible with auto homelink”

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“Received my items in a timely manner.”

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“Reasonable price and good warranty good customer service”

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“Not what I expected, very skimpy, and small”

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“the model that i purchased is the ac-2700 and it works fine. my only complain has to do with their guarentee with the items being sold as is. my shipment came with a huge hole right down the middle of the box. i did not have the time to ship it back since i was going to install it for a partner. one remote arrived almost broken in half. i understand that the shipment is not exactly their fault, but i really wish they cared enough to deal with these kinds of issues”

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“Fast delivery, Good service”

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“I purchased solar sting lights for my tiny colorado blue spruce a couple of years ago, and was so happy with it, that I purchased a longer string of lights as the little spruce is now about waist high. The neighbors love that I decorate this tree in my yard and look forward each year to see any and all improvements. The prices are very competitive and I can hardly wait to get the decorations up and flashing....”

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“We purchased the Venice 12’ dual gate with the 4’ pedestrian gate and the AS1200 full opener kit 30 watt. The discount made my purchance even a greater savings while getting a high quality product. At the samevtime the customer service stauff were outstandingly supportive in making our buying experience extraordinary to say the least. It was a pleasure doing business with professionals who were obviously customer focused. We would not hesitate to buy from Aleko again. In fact we are planning to come back for their electronic gate lock. Thank you Aleko!!”

Helpful Report

“The Aleko gate closer was really easy to install and it works great! I'm very happy and satisfied with the product and price wise is very affordable.”