ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,336 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,336 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

Write Your review

Tell us how ALEKO made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The gate opener does not work when temperature is below freezing. They are aware of this defect in the design of the product but cleverly do not mention it in their literature about the product. DO NOT BUY THIS PRODUCT IF WHERE YOU ARE INSTALLING IT REACHES TEMPERATURES BELOW FREEZING. I discovered this defect when winter came and it was outside of the 30 day return policy. When I asked to return the product as it was known to be defective they refused to refund the money. Very dishonest company to deal with.”

Helpful Report

Thank you for your feedback. All our manuals for all gate openers list -15C or 5F as a minimum temperature for operation. You can find it under "Environmental temperature".

“Gate will not function when temperature is very cold. You have to disconnect the whole gate to open it. When temp warms up, it works as normal....no solution to this. Mount for actuator is made from metal that is too weak and it bends, needs to be made stronger I had to remake the 90 degree mounts for both sides. Have had to replace two remote actuators as they stopped working. Customer service has been good but product is "made in China' and poor quality and you are constantly working on it.”

Helpful Report

“Good product”

Helpful Report

“The quality of the gate and needed pieces are what consumers are really looking for.”

Helpful Report

“I needed a product for my sliding gate and it's working great .”

Helpful Report

“I bought a 20W solar panel to replace a 5W mighty mule panel. From the pictures provided in the amazon store description, there was some 2 core wire for hook up. my panel arrive with no wire. CSA said I would need to send in all of my purchase paperwork, I did. No response. I was forced to purchase wire separately. A small scam, but nevertheless a scam and the product description inaccurate. Reviewing others comments in reviews, I see that I am not the only one who feels this way. Seems so simple to fix, why don't you?”

Helpful Report

“Instruction manual is very thorough and complete.”

Helpful Report

“Fantastic”

Helpful Report

“When the sanding discs are in stock, I am very happy. They work fine.”

Helpful Report

“Bought this for my Dad for Christmas. Good quality and shipped hours after I placed my order!”

Helpful Report

“What I was looking for with a very good price!”

Helpful Report

“Been buying aleko products and they come out good quality”

Helpful Report

“The awning we purchased is an awesome deal. It looks perfect on our back deck !!”

Helpful Report

“Aleko was the only company to have the rectangular sail shade in the dimension we needed.”

Helpful Report

Thank you for your feedback. We are very pleased to be able to help you.

“Delivery was couple of days longer than expected, package was damaged in transit. quality of product was good, but couple of shingles were stuck together that made it unusable. It was still enough to finish the roof”

Helpful Report

“Thought it would be of better quality. Turns out the quality is not that good. It’s soft and easily bendable.”

Helpful Report

“I still don’t have my gates. I ordered on 11/22 and tomorrow is Dec 1st and I still don’t have it. That is a long 3 to 5 days in which it was supposed to get here. I planned on this week getting them put in and now I have to put them off !!”

Helpful Report

“worst company to deal with save your time”

Helpful Report

Hello, We do appreciate your feedback towards this issue. Please if you could let us know if there is anything we can do to better this experience with you. Thank you, Aleko Customer Service

“gate opener broke a few months after install and I called and they said they would send replacement after I sent pics and I have been waiting 5 months on new 1 to come in. You guys just stole my money as far as I'm concerned.”

Helpful Report

“The 8g welding cord was very heavy duty. The ends were nice and durable. I can tell this product will last a long while”

Helpful Report

ALEKO is rated 3.9 based on 3,336 reviews