ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,324 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,324 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 8th December 2025

187

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price but lacking customer service. Takes 30 mins to get someone to pick up phone and i get disconnected”

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“I am happy with the customer service however, I am not happy it has taken five days to ship my product.”

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“Qualities customer service .easy online access”

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“This is a good quality product that is easy to install. I would recommend this to anyone who wants a wired system.”

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“We purchased the ALEKO 1400 slide gate opener and wanted to program our homelink button in our car to open the gate. This little product did the trick and was simple to install. So now I can just push the button on my car mirror and the gate opens. No searching for the remote!! Thank you for superior products.”

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“I was pleased with the quality and price”

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“CIRCUT BOARD FAILED, HAD PURCHASE NEW AND RETURN BAD BEFORE CREDIT WOULD BE GIVEN...NOT HAPPY”

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“Fast Shipping”

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“I purchase from Aleko 14' gate for my driveway . The price is very reasonable the metal is thin but powder coated so it will less a long time and the product was included delivery .The product arrived on time .I installed it and it's looks great . If you don't want to spend a fortune on driveway gate or fence Aleko is the answer”

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“It will work for what I want”

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“Great price”

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“Del producto no tengo nada malo que decir, por que lo iba a comprar, confiando en las buenas características, pero del servicio muy malo, por que como la página deja realizar una compra de un producto no hay, acepta el pago y 3 días después me informan no hay existencia si pago será devuelto. Desde la página deberían informar no hay existencia y dejar tomar el pedido. luego de la devolución solicite vía correo y chat información de las lijadora telescópicas disponibles, y no fue posible me dieran la información, que en la página estaba, toda la información. Muchas gracias Paula Vasquez”

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“I need to take the time to write a review.i ordered gates and they came with a small dent however i feel that we were compensated in a very fair way.i am telling many people. About how we love them and we thankyou for your company.we will use yout company again!!! Thankyou!!🌺🌲🌺🌲🌺”

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“I am revising my origanal review to 5 stars. Initially I had an issue with the fact that the Sauna I received had a smaller heater than advertised. 4.5KW instead of the 6KW. ALEKO was very helpful in getting this issue corrected. The 5 person cedar barrell sauna is installed outside and we have been experiencing some lengthy frigid (2 c.f. -19 degree weather). With tyhe 6KW heater we now love the sauna. It reaches and maintains 180 degrees with no problem. The Sauna was a Christmas present for my wife and she loves it. A very good and high quality product from ALEKO.”

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“Looked like it was in good condition.”

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“Never received.”

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Hello, We do appreciate your feedback towards this issue. Please if you could let us know if there is anything we can do to better this experience with you. Thank you, Aleko Customer Service