ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,324 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,324 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 8th December 2025

187

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not sure about it”

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“veri good thanks”

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“So easy to set up & assemble. Perfect...”

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“Excellent transaction in every way!”

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“Fast shipping, good quality.”

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“Good quality product”

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“Great product”

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“Unique product that fit my needs”

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“The gate opener does not work when temperature is below freezing. They are aware of this defect in the design of the product but cleverly do not mention it in their literature about the product. DO NOT BUY THIS PRODUCT IF WHERE YOU ARE INSTALLING IT REACHES TEMPERATURES BELOW FREEZING. I discovered this defect when winter came and it was outside of the 30 day return policy. When I asked to return the product as it was known to be defective they refused to refund the money. Very dishonest company to deal with.”

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Thank you for your feedback. All our manuals for all gate openers list -15C or 5F as a minimum temperature for operation. You can find it under "Environmental temperature".

“Gate will not function when temperature is very cold. You have to disconnect the whole gate to open it. When temp warms up, it works as normal....no solution to this. Mount for actuator is made from metal that is too weak and it bends, needs to be made stronger I had to remake the 90 degree mounts for both sides. Have had to replace two remote actuators as they stopped working. Customer service has been good but product is "made in China' and poor quality and you are constantly working on it.”

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“Good product”

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“The quality of the gate and needed pieces are what consumers are really looking for.”

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“I needed a product for my sliding gate and it's working great .”

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“I bought a 20W solar panel to replace a 5W mighty mule panel. From the pictures provided in the amazon store description, there was some 2 core wire for hook up. my panel arrive with no wire. CSA said I would need to send in all of my purchase paperwork, I did. No response. I was forced to purchase wire separately. A small scam, but nevertheless a scam and the product description inaccurate. Reviewing others comments in reviews, I see that I am not the only one who feels this way. Seems so simple to fix, why don't you?”

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“Instruction manual is very thorough and complete.”

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“Fantastic”

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“When the sanding discs are in stock, I am very happy. They work fine.”

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“Bought this for my Dad for Christmas. Good quality and shipped hours after I placed my order!”