ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,322 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 5th December 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a chain link connector because I lost mine and aliko sent it right away and it was perfect. thanks”

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“Customer service was good when having trouble when wiring a gate.”

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“Ordered a month ago and still no item”

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“Well priced. Assembly instructions not clear. Works well once installed.”

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“Good”

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“Good products, good service, I am satisfied!”

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“Still have not received my order”

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“I still haven't used the sliding gate motor but I have installed the "V" tracks. Unfortunately, the concrete anchors are so cheaply made that they are unusable. My order was incorrect and it took a while to correct. The quality of the V-track wheels seems to be the best part of the system.”

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“The tire was almost perfect .. just one thing I didn't count on .. difference in hub width was about 1 1/2" , I had to cut off each of the two pvc spacers about 3/4". I was replacing a black WalMart Ames wheelbarrow tire. Everything worked out great.. found guy in Lowes parking lot with a pipe cutter in his truck!!! What luck. A gal has to be resourceful to survive.”

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“i got a camping cot from this online store, great deal shipping is fairly fast and product as described”

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“I like when a product does what it says, and your awining did that.”

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“Got it. Looks good. Haven't installed yet. Will let you know when it's in and working.”

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“High quality gate and gate opener at a fair price”

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“They were able to give me the updated information i was seeking.”

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“Very good products. Will keep buying for more..”

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“Ordered a mortorized retractable awning, as stated by many others, the instructions are not very easy to follow and the video needs to have audio explaining what is going on, however the customer service has been great. We had a problem with the motor, called them and the gentleman was very helpful, decided that the motor was bad and shipped one out immediately!”

Helpful Report

“Got your product today was excited to get it until i found out it was in piece's and when i call on sept 12 got a major attitude from your customer service Didnt care what i had to say just said were closing in 15 minutes told her id email u said she didnt care Told her i let everyone on Facebook know still didnt care Im not happy at all i have to put this together Ill let eveyone know how i was treated qhen i called”

Helpful Report

Hello, Thank you for your recent feedback. Our goal is to provide the best customer service we can, and I do apologize that this was not met. Please let me know how we can assist to make sure you have a great experience with ALEKO. Thank you.

“The replacement awning I purchased is good quality. However there are NO instructions with the product and your website either does not have an active link to any help. Very aggravating to have to call for directions.”

Helpful Report

“Ordered a sauna on 8/23 with stated shipping in 3-5 days. On 9/12 shipper tells me that they can only deliver if I have a forklift at home(!)...OK that's maybe no Aleko's fault, BUT ALEKO then asked me to organize local labor to open the crate on back of truck and deliver it piece by piece! I asked for delivery or a refund following which no replies to emails or phone messages so I handed it over to my credit card company and let them sort it out.”

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“Good product for price”

Helpful Report

ALEKO is rated 3.9 based on 3,322 reviews