ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,322 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 5th December 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It just arrived via FedEx. One end of the box was WIDE OPEN so I have no idea if all the parts are present or if some fell out. I won’t be able to know this until I put it together. You wrap straps around the product/box. You need to strap it lengthwise also so the box is reinforced lengthemwise, so this doesn’t happen in the future. So far, disappointed. Since I’ve never put one together I will not know what might be missing until it’s complete. Not likely to order anything from ALEKO in the future.”

Helpful Report

Hello, Thank you very much for your feedback. I am very to hear about your experience upon receiving our product. Aleko does have a 1 year warranty in case there are any issues. We can certainly replace the items for you that are missing/damages Please contact our technical team at 253-246-8222 ext 4 so they can assist you. Thank you, ALEKO

“Worst shipping experience, my package supposed to had arrived on the September 27th, The company (Estes) that Is shipping the item don’t even know where my package is so I don’t have a delivery date, the delivery fee was free, but I preferred to pay for the shipping and have my pack age on time and for ALEKO to use a reliable delivery company for their products, I will review my product as soon as is delivered”

Helpful Report

“VERY FAST”

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“Not had it to long but looks well made and so far happy with the purchase”

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“Base set up was confusing. Directions were incomplete, had to watch an online instructional video for clarification. Otherwise, great product! Wish we would have bought the larger size as four person will be a tight fit. Next time will go with the 8 man.”

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“It's been a week and my product still hasn't shipped yet”

Helpful Report

Hello, Thank you for your feedback. It looks like we did need to verify some information before getting this shipped out. Once the information was verified, we did ship the order out for you. The tracking number is 782995570324 via FedEx and is scheduled to be delivered to you tomorrow. Thank you, Sadie.

“Fit great. Nice quality”

Helpful Report

“I ORDERED A PRODUCT FROM ALEKO FOR MY POJECT / BUT BY THE TIME IT GOT HERE I ALREADY HAD A ELECTRICAN FINISH THE JOB. SO I HAD TO RETURN THE PRODUCT BACK. SORRY BUT AS FAR AS ORDERING ANYTHING FROM THEM THEY ARE VERY GOOD. IF I NEED TO ORDER AGAIN I WOULD.”

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“I am satisfied with the products quality and looking forward to seeing its performance against solar panels I already have.”

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“Great product”

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“The Aleko DP-700A performed well and reduced my sanding time drastically while at the same time protecting me from all the dust that would have otherwise hindered my work in the small spaces of the closets where I was working. I highly recommend this product.”

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“I am very pleased your product and your company handle business thank you very much”

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“very good”

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“Received awning,..not complete!! Called Aleko, finally after 3 calls, sending pictures and speaking with many people ...we received missing parts!Apparently the error was due to the holiday but the last girl i spoke to apologized and made things happen ..thanks!! I ALSO HELPED SELL ANOTHER OF THE AWNING TO A FRIEND AFTER THEY SAW MINE!! Great fabric, instructions are very poor !!!I”

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“Great product for the money!!”

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“Nice to help warm and stay dry on the boat. Thanks!”

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“It didn't take long to get here and I was very happy with the product and I thought it was a very good price”

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“Always a good reliable company to do business with. Repair trouble shooting and repair parts always avaible.”