ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,322 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 5th December 2025

186

Anonymous

Anonymous // 01/01/2019

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“The products were easy to buy and the selection was good”

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“Is good brand”

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“Exactly as described.”

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“It's a very good product for the price, compared to similar products sold more expensive”

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“Ordering from the website is easy. Delivery was on time.”

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“Easy installation, very good for my job”

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“I haven't received my whole order.”

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“Variety of products and price”

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“Having the 1500 model for less than two years it was a ahock when the motor started failing. When inspected the plastic gear was all worn. Looking at the design it seems the developers overlooked the simple fact that plastic and metal gears do not mix.”

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“Good stuff”

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“I'm very pleased with the product enough so that I am going to order 3 more.”

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“The customer service was great, and pricing very reasonable for what you get! I recommend this company:). Dennis Campbell”

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“Waited a week before being told the item was no longer available. I called customer service to ask about my refund and the woman I spoke to was very rude. I’m not complaining about the site as much as the poor customer service.”

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“Have not recieved it yet .I call after it was days past the arrival date and the women that i spoke to didnt apologize but basically told me she'd send my money back.Not very professional.She was going to send a message down to shipping and find out why it wasn't shipped and still i have no answers!!!”

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Hello, it looks like you ordered this on 4/19/2018. The tracking number is 780615381008 shipped by FedEx. According the tracking number is will be delivered today, please let us know if there is anything else that we could do for you because this still fits the time line on the delivery. Thank you, customer service representative.

“I needed to order half of a dual swing gate but was told I had to purchase the entire gate. Then I ordered the entire gate and it is on back order for 3-4 weeks. I will not do business with you again.”

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“my order shipped i call she got it done thank you”

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“replacement parts available and fast ship easy install for DIY”

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“Excelent item”

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“Really happy with the gates openers, i am thinking about gett another products”

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“Great modern look”

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ALEKO is rated 3.9 based on 3,322 reviews