ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,322 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 5th December 2025

186

Anonymous

Anonymous // 01/01/2019

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“Responsive customer service (chat)”

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“Fair pricing, easy ordering”

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“its great”

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“High Quality Products! Glad we found your company for our needs!”

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“Customer service has been great. Ask for Sadie.”

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“Very Good Gates Openers”

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“Very satisfied with the gate. Thanks”

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“Hello, I originally gave a poor review due to no responses from my emails trying to contact Aleko but I was reached out to today by customer support to resolve the problem and credited me some money back. Thanks, Mike”

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“Last week we ordered 2 pieces of privacy Mesh screen fence with Grommets as sample and they have come out great and operates as advertised,great value for money.This time I am ordering in bulk.”

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“EXCELLENT PRODUCT PERFECT FOR OUR TENNIS COURT TO BLOCK THE LIGHTS REFLECTIONS FROM OTHER COURTS.”

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“My house looks fresh again! My new awning replacement covers fit perfectly & were very easy to put on. Price was great. Service was fast & arrived exactly as promised. I couldn’t be more pleased.”

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“for its practicality in the products and the good price”

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“I absolutely love our awnings. We purchased these for the new patio we poured before Harvey hit our home. We are currently getting the house fixed and we go and sit on our patio in the evening after work. We are so pleased.”

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“It said 3-5 days and it’s been 7 days and fedex say it doesn’t know the delivery date”

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Hello, Thank you for your feedback! I do apologize about the inconvenience, there is a 24-48 hour processing time before it gets shipped out. Your order is showing to be delivered today. Please let me us know how we can help you. Thank you.

“I had the pleasure of working with Charles Tillman. Though finding the right parts/unit you might need on any of Aleko's website leaves a bit to be desired, Charles Tillman's efforts made the visit and purchase much better. Very conscientious Technician.”

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“Great values”

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“Your new website does not list all your product and the shipping to Hawaii is astronomical. It used to be reasonable shipping. Out of 4 phone orders, only one made it through. Your agents are not completing order after taking all info.”

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“I was very pleased with the service that I received the associate was very professional”