ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,322 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 5th December 2025

Karl Schneller

185

Anonymous

Anonymous // 01/01/2019

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“Cheaper price still the same product.as everybody else.prompt delivery.oh and free shipping.”

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“Ash Vacuum was delivered fast, easy assembly and best of all works great!!”

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“Very happy with the product,however I had called for a measurement that wasn't listed in the specks which was vital to the fitting. When I received ,the brackets were longer than told when I called and not sure installer can make them work”

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“I am pleased with my Aleko fence and double swing gate. It is very durable and well made”

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“simplre,but exelent”

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“The product works as expected. You get what you paid for. Not the best product and don’t expect it to last 3 years but will be good for at least a year.”

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“Easy to put up and worked as expected”

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“Great support, great service, fast delivery, what more could you want”

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“On time good product good price free shipping.*****”

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“I placed an order for something they claimed to have in stock. After my purchase 2 days later and charging my card they sent me an email telling me They didn’t have the item. I could have made the same purchase else where for only a couple Dollars more. So I ended up having to pay $52 bucks extra for the product on eBay. Disappointed with their service.”

Helpful Report

Hello, Thank you for your feedback. I do apologize for the issues encountered. Unfortunately products do run out of stock sometimes, we do our best to try and keep everything in stock, but sometimes are not able to. Please let us know what we can do to help as we would like to help you turn your negative experience in to a positive one. Thank you.

“Looks good I will see when I install it”

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“I’m very unhappy with your product and service!”

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Hello, Thank you for your feedback, I do apologize about the inconvenience. For us to better assist you, can you please provide me with pictures of what you received to sales@alekoproducts.com We will be more than happy to create a replacement for you and turn this negative experience in to a positive one. Thank you.

Hello, Thank you for your feedback, I am very sorry for the experience you have had. If there is anything I can do to ensure you have a good experience with our company. Please let me know. Thank you,

“always good service and fast delivery. Will buy from them again”

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“I have used the AR1450 gate operator for nearly two years and was hit by lighting so I replaced it with the exact motor assembly. You can not go wrong with this sliding gate motor. I love it!”

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“I just purchased the 5-ton electric log splitter and it stopped working the first time I used it. When I press the button it hums then trips the circuit.”

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Hello, thank you for your feedback. I am very sorry for the inconvenience, please know our products do come with a one year warranty. Please email us at sales@alekoproducts.com with the issues you are having and we will be happy to assist you. Thank you.

“I purchased a motor twice because your system didn't send my product and still I haven't received nothing”

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“Pleasantly surprised at the quality of the product. Would definitely recommend this product to all.”

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“Hi Aleko, you have good products and we love to buy products from you. thanks for you service. Devora”

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“Ordered a chicken yard over 1 month ago. Was informed it was back ordered 2 weeks. 1 month goes by. Get hold of some one, they find my order, tell me yes its in and they will ship it that day. Was told 3 to 5 business days. So far its has been11 business days. Still no coop and no communication from them. Very, very poor customer service.”

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“I do not recommend this company,i should have listen to other people's review's!(-Aleko products!) I made an order on their website for sauna. The entire process with them took 3 weeks and from the beginning till the end i had to deal with so unprofessional and rude behavior! Very poor and unprofessional customer service,very rude,the representative Brandi hang up the phone on me after i spend hours on hold with her! I had to dispute the charge through my credit card because this company only wants money from you and nothing else! Total Scam!”

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ALEKO is rated 3.9 based on 3,322 reviews