ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,336 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,336 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Getting the product in place without assistance is difficult due to the almost constant light breezes here on Cape Cod. The material is light-weight and "sails" easily. No instructions come with the product to indicate whether it may trimmed to fit around the brackets that support the awning mechanical assembly to ensure that the open side is directly under the fabric roller for the full extent of the awning. The tie downs at each end are about 18 inches from the end pocket. Not sure whether the pockets will stay in place when we experience gusty winds.”

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“good service.”

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“Product has worked very well and it was easy to install. We self installed and have had no problems.”

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“hate every about aleko products was a mistake dealing with them”

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Hello, Thank you for your feedback. I am very sorry for the inconvenience your experience has caused. If there is something we can do to turn your negative experience in to a positive one, please let me know. Thank you, Sadie.

“Item arrived on time and was as described. Very pleased with my order.”

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“get AMERICAN MADE”

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“material is of good quality but should have instructions to install it ..Very pleased with it”

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“Never even received the gazebo I ordered. A week after my order was processed And was expecting to be delivered I received an email from someone from Aleko that the gazebo that I ordered is out of stock ( my CC was charged), and they can refund me or I can wait 2-3 months for the product. When I called there customer service I experienced the typical Customer service attitude person that didn’t care about the customers! Didn’t even try to sell me other product. Very, very disappointed”

Helpful Report

Hello, Thank you for your feedback. I do apologize for the issues encountered. Unfortunately products do run out of stock sometimes, we do our best to try and keep everything in stock, but sometimes are not able to. Please let us know what we can do to help as we would like to help you turn your negative experience in to a positive one. Thank you.

“its beautiful”

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“it was very helpful on the phone knows the products very well very nice and pleasant experience”

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“This is a great chicken enclosure for the money. Easy to put together, however the tie wraps were a little too small for adult fingers to use comfortably. I had to get tie wraps that were about 1 inch longer-too bad.”

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“Normally I'm wary of internet companies. It always seems that the most important people in internet companies are the photographer and graphic designer. But this company actually came through with my hamster cage. I'm still skeptical but I'll be giving them a second chance.”

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“love our gates”

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“Very good”

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“The 10x20 ft awning installation instructions are the worst I've ever seen. It should not be sold without the support legs”

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Hello, Thank you for your feedback. With ALEKO Awnings, the support poles are not needed as the frame is built to support the weight of the awning. Please let me know if there is anything we can do to better you experience with us. Thank you.

“I put the rack together, easy enough. The front bar can only hold 6 women’s pants, otherwise it tips over. Back top bar can hold more. Disappointed that the front bar can not hold more pant.”

Helpful Report

Hello, Thank you for your feedback. I do apologize for the issues encountered. ALEKO would never send out return product but I do greatly apologize that it was not received in the best shape. If anything does end up being missing please let us know as we would like to help you turn your negative experience in to a positive one. Thank you.

“You call this place it takes about an hour to get to a person. Communication with this company is very poor”