ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,324 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,324 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 8th December 2025

187

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are here in the California desert and occupied with a lot of wind. Your awnings are holding up so well. Once or twice we folded them up (so easy) and later felt "no need". They are just fine. Please consider added SUNGUARD to your awnings. Thank you.”

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“Great service....easy pick up!!! Thanks ALEKO!”

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“Your aleko product are very inferior”

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“Worked very well and was very satisfied until lightning hit it”

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“Aleko's shades are amazing. They are exactly what I need for my patio”

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“Easy to order, easy to use”

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“The magnetic switches were a pain, snow,leaves etc major problem. Gate opener is a pos. Finally threw it away. Little help from tech.”

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“Sturdy and nice looking gates. Just wished that they were welded on all sides not just two sides of the steel bars. Now I have to figure out how to keep water from getting inside the steel bars and rusting. Also be careful of the sharp welds left behind at the weld points.”

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“Replacement parts are available but the cost of the circuit board is about half of the cost of the original system that I purchased.”

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“I ordered a gate, but everything after placing the order went wrong. Tracking information was difficult to obtain from customer service, if I could actually get someone to answer. Gate delivered without gate panels or packing slips. After refusing delivery, it took weeks and multiple phone calls to get a refund. Even though the sale price would save hundreds over a custom build, I can not say I have faith, based on the numerous conversations with their inexperienced staff,that I would ever receive a complete, undamaged product.”

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“The AR2750 opens my roof to my telescope observatory very nicely for 1/6 the cost of observatory grade openers! This was a special installation of the opener but very successful. I am very pleased Aleko products!”

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“"Loved my new gate. Very well constructed "”

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“Great price, great service”

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“Excellent support”

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“just made it easy to install.”

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“Very poor quality of fabric. Fabric faded in a matter of weeks.”

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“Last year the controller on my 700w wind generator burnt out. I purchased a new one which only lasted three weeks. The wind at the time of each of the controllers burning out was not great perhaps about 25km per hour. I would not purchase another of your controllers.”

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“it worked the way it is designed to”

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“My new gate operator was easy to install and works very well. White lithium grease makes the operator stop squeaking and helps it to run smoothly. I live in a very dusty area so the white lithium is the bomb! and so is the operator. The staff was very nice about resolving a previous issue and helping me to facilitate the purchase of the operator.”

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“Great service, thanks!”

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ALEKO is rated 3.9 based on 3,324 reviews