ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,324 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,324 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 8th December 2025

187

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Products & Service.”

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“Good quality”

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“Gate openers work great!”

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“I ordered a set of the support poles for the retractable awning. the 1st set came with no hardware to mount to the awning. Customer service sent me a replacement set promptly. The second set came in a wet box that was crushed & had only 1 set of the hardware to use to attatch to the awning. I now have 4 poles & can only use one of them. I called again & was told, that there was no hardware needed. I told the person it clearly shows the hardware needed on your website. I was told they would check with the warehouse & get back to me. Then they ask could i send in pictures, which I did today. So could someone just send me the hardware I need to attatch at least 2 0f these support poles to my awning. Thank you”

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“Great customer sevice pleasure doing business with you guys”

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“I was told to write something cleaver for 5% off! Does this count? Great customer service BTW.”

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“Web paper was very easy to get info l was looking for.”

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“I ordered the material to replace my awning and it was exactly as advertised. It is the same or better quality than what was on it before and the price is right. Very easy to instal as well.”

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“They always work fine”

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“Did not send me my full order.”

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“I didn't get my gate for 3 months. I had to go through a horrible experience. I was offered to refund some money, but never got it.”

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“Good product. Good customer support.”

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“They are good quality and effectively do the job.”

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“The units I purchase were Excelent and easy to Instald.....controls simple to program. Thanks Making My Life simpler....”

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“Did not have to fix a flat wheelbarrow tire.”

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“While I tried to work with you to get it to work correctly and/or fixed, the problem with the gate apparently cannot be fixed. When closing the gate, it wants to continuely back up and you have to keeping making it reverse to close it. It became so difficult to close it that we discontued using it.”

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“Right product and the proper color match.”

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“Parts arrived in a timely manner and worked as they were supposed to. I will continue to use Aleko products”

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“Fast service.”

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“Our tent broke after one use. The material was not good quality and the bars just snapped.”

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ALEKO is rated 3.9 based on 3,324 reviews