ALEKO Reviews

3.9 Rating 3,324 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,324 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 8th December 2025

187

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got the job done”

Helpful Report

“I purchased a solar panel, then contacted sales about mounting hardware. They let me know which mount and explained how to order. I received it, it's too small for the panel, sales directed me to your technical department who now advise me they don't have a mounting bracket to fit my panel. This disappoints me that you sell the panels but not mounting hardware, and don't let your buyers know this prior to purchasing. I've burned a week getting this panel installed and I'm back to square one.”

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“They ask what went wrong, what didn't. First i ordered the gates and openers as package. the openers came and gates were being shipped. They set up delivery date never showed waited all day and then called said gates were damaged. Aleko told me they were shipped the trucking company would not deliver because of the damage.They shipped back to Aleko which took another week. I finally said i will come and get them myself. I took my truck and trailer to pick up and they could not find them. When they did locate them sitting outside they could not find hardware and posts. The box was destroyed and brackets were missing. You try calling there customer service forget it you will be on hold forever, and i mean forever and then they hang up on you. A coworker of mine recommended them and then he went through the same issues. The gates are cheap and mine were bent but did not find out until installed that they did not line up at top and bottom because of this. Horrible Horrible company to deal with. Do yourself a favor and stay away.”

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“Purchased Aleko gate opener and motorized awning 3 years ago and have been impressed with their durability and reliability. Sure tweaks and adjustments are needed but overall great value”

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“I liked the company”

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“"The products seem to be relatively well built, however with a little bit of extra thought, some of the brackets and mounts could be significantly improved, but in general they are good products., The other problem I have with the unit is cold weather usage, they are built supposedly to operate in Canada, but can't work in colder than -20C I believe, we have lots of places and dates that -20 is during the day when the sun is shining and -40 is possible. I have had to put a heater, under the opener to keep the opener operating in colder weather, I used a simple stick on oil pan heater that works very well.”

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“The staff at ALEKO were very helpful and kind. They have lots of options and helped me find what worked best for me and found the best price saving me money! My experience here was great! We'll worth the drive!”

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“The wait time to discuss my technical issue was long at times but always successful!”

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“Had to replace 2 gate arms after 1 week installed”

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“"\"\\\"Great service as always! Part was promptly shipped and delivered as promised."”

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“"you did not stand behind your warranty and kept putting me off when I contacted you. then you promised to replace my defective item and then did not"”

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“I have a dbl gate, my slave gate will not open or close, since Jan of this year I went through 3 mother boards, 4 arms, had a pro co come out they could not figure it out cost me $275 everytime I call your company they want to up sale me AS1200 set up”

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“It fit my needs perfectly. I use it as protection from the sun while Bar-B-queing.”

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“Your Products Suck. No Other Way To Say It. Mighty Mule Has You Beat.”

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“Really good”

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“Aleko gate opener has made my life easier for over 3 years and counting. Good quality.”

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“I received only 1 trap however I ordered 12. Cost me $11.00 in long distance phone charges and the customer representative was not polite and was NOT familiar with the product. Demeaner was as if I was trying to pull a fast one on the company. Requested photos of item and took weeks to receive. Then when correct item was sent wasn't even sent priority mail!!!!”

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“I ordered a gate opener and it has made my life so much easier.I,m handycapped and it's been a life saver.”

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“The Aleko AC1400 has issues in auto-reverse function. The customer service did not resolve the issue. Plus now the gate is not opening 20% of the times, I have to go give it a jerk and then it will open. Given my past experience I wouldnt dare waste my time trying to contact your customer service again. They dont respond to emails and dont follow up on phone.”

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“This drywall sander works very well. I have installed and sanded about 50 sheets of drywall so far.”

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ALEKO is rated 3.9 based on 3,324 reviews