ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,329 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,329 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Live Chat

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

Write Your review

Tell us how ALEKO made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was pleasantly surprised to see a company that still gives a long forgotten item, SERVICE, I had an odd purchase and their tech's spent the time to ensure my partial system and their new parts were compatible so there would be no return. Thanks for covering my butt! M.R.”

Helpful Report

“i am really impressed with ALEKO! talk about customer support! It's really easy to contact them with a question or a problem and they get right back to you! when my hot tub deflated, i sent them a picture and they sent me a new one that very week. very friendly service and genuine concern for my inconvenience.”

Helpful Report

“Rudolf S help me get a replacement part for a piece that broke during install. He sent it out right away so I could finish my install as soon as possible. It was my fault, no questions, just got me what I needed to be greatly satisfied!”

Helpful Report

“Replacement canopy was a perfect fit. Had all the sleeves and tabs needed to fasten securly. Stitching is uniform and tight and fabric is good quality. Shipping was fast too. Very happy with this purchase.”

Helpful Report

“Warranty does not help. Customer Service was of no help. There products break or fail and they refuse to send replacement or any help. How does a company not trust or know there own products?”

Helpful Report

“The part was a perfect fit & it was received within a week.”

Helpful Report

“Product and delivery was very good; however I almost reported the charge as Fraud as it showed a few days later under a weird name Marina something and had no idea what it was, had to go through purchases with several outlets to confirm the charge 😂”

Helpful Report

“The gate looks great installed. Many complements. I only wish that there were another set of rubber rollers to give the gate more support when fully opened.”

Helpful Report

“slow,no way to tract order,product was acceptable”

Helpful Report

“good service on custumer service”

Helpful Report

“ruan smudge and strong easy to instal”

Helpful Report

“very good and fast technical service”

Helpful Report

“The awning covers were what I expected and arrived in good time”

Helpful Report

“Overall the product is nice and looks great! However, do not underestimate what it takes to construct and adjust! The attached images shows how the arms do not close in sync resulting in the middle arm protruding when the shade is closed. If someone can tell me how to fix that the rating on this will improve!”

Helpful Report

“Great product! Shipped perfect. The two most critical assembly details were missing from the instructions or YouTube.”

Helpful Report

“Customer service was on the ball and very helpful, I definitely will purchase aleko products in the future. They stand behind their warranty 100% Thank you Megan !”

Helpful Report

“I bought an inflatable hot tub and it failed in 30 days but they sent a replacement which I was able to use for a month but it has failed and now my warranty is out and product discontinued and no parts to repair AND they will provide nothing. So if you want an inflatable spa that you can get 30 days of usage then waste your money on one of these products. The reason for two stars is they admitted first tub had issues and replaced plus at least warranty does reply. Product isn’t worth purchasing”

Helpful Report

“Great company and great staff. Spoke to actual people when I had a question or concern. Looking online before I purchased, they looked to be one of the only options available for awnings. I took a chance figuring they must be a massive company in China. They behaved like a local company that still values its customers. The products were great and I am loving the addition of awnings to my deck.”

ALEKO 5 star review on 13th October 2022

Helpful Report

“Everything was delivered as advertised, and we are very pleased with the quality and workmanship of the product.”

Helpful Report

“Recently ordered the Oranges bundle and the window awning...very fast delivery after ordering. The oranges were very realistic and great for decor...the window awning I have not had a chance to install yet so hoping that will all go well.”

Helpful Report

ALEKO is rated 3.9 based on 3,329 reviews