ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,267 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,267 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

Write Your review

Tell us how ALEKO made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Patti Bantam

Karl Schneller

Eugene DiGiacomo

ALEKO 5 star review on 4th December 2024

Eileen Sacks

183

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was excellent.”

Helpful Report

“Better than I thought it would be well made we are in a high wind area”

Helpful Report

“Could use more tie down spots. I had to use bungee cords to fasten completely.”

Helpful Report

“The product arrived in reasonable time. We had a tear on the awning and just took a picture of the piece and they sent a new one. We also decided to order a cover and it was fine. Their customer service was excellent.”

Helpful Report

“Aleko Support addressed my issue immediately and I am receiving a new controller”

Helpful Report

“I bought a 20 x 10 It doesnt fit my sunsetter awning This is the second one I bought”

Helpful Report

“Two out of three orders have been wrong. Twice they sent the wrong color and one of those was also the wrong part. I would never buy another one these, very poor design”

Helpful Report

“Love the size of it, I'm 6'-2" and it is nice to sit in it and relax. It leaked a little the first day but after the wood swelled the leaks stopped. Get the water a little too hot so work on the right about charcoal to add to get the temp just right.”

Helpful Report

“Like the product, at a reasonable price and looks good.”

Helpful Report

“Good products at good prices and fast shipping!. Thank you”

Helpful Report

“I’ ordered a replacement for my roll out awning, it was very easy to install.”

Helpful Report

“Excellent Product”

Helpful Report

“Fast shipping and happy you carry the color of my awning. Please don’t stop selling them.”

Helpful Report

“I purchased my second sliding gate motor and it’s always a awesome experience purchasing from ALEKO their products are the best and they very reliable”

Helpful Report

“good service”

Helpful Report

“Keep up the good work”

Helpful Report

“Excelente”

Helpful Report

“Nice! Good store for sauna.”

Helpful Report

“Awesome product compared to somewhere else I was looking, and probably the fastest delivery I’ve had in two years, great company”

Helpful Report

ALEKO is rated 3.9 based on 3,267 reviews