ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,336 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,336 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Viktor in Customer Service was terrific to deal with!”

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“Spoke with Rudolf S in technical assistance with my questions regarding gate opener that just ordered same day. He gave me understandable answers and spoke good English.”

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“Nadia was amazing helping us out with my Aleko Gate Opener! She has great patience to deal with customer like me. I was really confused and she contacted the support and guide me through with ease. Best Regards, Bud PATEL”

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“Excellent customer service!!”

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“Customer Service was 100%, Viktor really went above and beyond to make sure i was satisfied.”

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“The product support via Victor @ Aleko was excellent. Highly recommended. Art Hine”

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“this is garbage. put motor on left side no access to adjust distance of stopping when reeling back in the adjustment in block by bracket pulled. motor out several times to try to adjust not good no access to back adjuster have to hand crack rest of way i do not recommend this product money lost on junk.”

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“It arrived broken. It’s flimsy and won’t stay up.”

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“Victor was great in technical. Patient and easy to understand. Asset to Aleko. Customer service is vital to customer loyalty and recommendations to others.”

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“Your customer service agent Viktor went above and beyond to help me! Thank you”

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“Excellent customer service! I have several Aleko gate openers. Love them”

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“The motor went bad in my new awning. Submitted parts form that was provided on their web site and a video. They sent me out a new motor at no charge the next day. Now that's customer service.”

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“Phone Based Customer Service is Excellent! I would like to specifically thank Rudolf S. No issues at all.”

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“Thank you For Great costumes service 👍👍👍”

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“Rudolf S was great in getting the needed info from me to replace broken parts under warranty for my recent purchase of a motorized awning. Rudolf S deserves a raise for the excellent job he did in solving my issues.”

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“Rudolf S. Was so helpful and got right on my request and responded same day! Thank you for great customer service.”

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“Rudolf S was very professional, knowledgeable, and polite. HE DESERVE A PAY RAISE”

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“Instant reply to my problem. And the awning has worked great.”

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“Nadia gave me great service this morning. She seemed very sincere during our conversation. She understood the hardship I was under with the broken parts.”

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“Viktor was amazing as he knew exactly how to help me with my technical problem…I went thru months of people not knowing what to do to fix my problem but it took viktor about 5 minutes to lead me thru the solution. I am a 70 yr old woman and he could lead me thru the process…I so appreciate his knowledge and skill!! Alexo should use him as model for technical help!”

Helpful Report

ALEKO is rated 3.9 based on 3,336 reviews