ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,322 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 5th December 2025

Karl Schneller

185

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love Aleko. We run Hot Diggity Dog Doggie Daycare in Puyallup, Wa and they are so close and have great prices. We have stocked our shop with awesome products from Aleko and have told many friends about them. We are moving into a house soon and cant wait to add items from Aleko.”

Helpful Report

“No text service. You can only email and not actually talk to a technician. Say you’re on your parts out today and I paid two day service for It and it comes three days later. Wireless Car sensors Don’t work and had to buy direct wired sensors. We had a bad motor now to take Pictures of it. That wasn’t good enough so we had to send video of the motor running. Finally they’re going to send out an a new motor”

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“GG900 seems to work well once we worked through a couple small issues. Customer service is good if you can hold long enough to get to the right person. It took a while but overall I am satisfied and the price was right. I did all the work myself and saved a ton of money over the brand name stuff.”

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“Good company large selection of all the products I think the sauna is interesting”

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“Good product.”

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“Great vacuum works very good”

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“good operation , dependable , But housing hinge too easily broken , without any obvious reason . Needs to be strong , but flexible , to avoid breakage . I might of purchased too cheap a model . My gates are only 6'x6'light wt. wood . the only real strain is wind . Dick at rdrunion@aol.com”

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“Goodyear”

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“Your phone representative was amazing. She walked me thru exactly what I needed”

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“Don’t waste your time or money using this company, they obviously do not know how to package their products to protect them from damage during shipping and they do not keep the customer in the loop when a problem occurs. FedEx says it’s being returned to shipper because of “damaged during shipping” Aleko doesn’t have the decency to advise me of this, I have to get the information from Fedex. Update; I just got off the phone with an Aleko rep and she couldn’t care less. Even though she sees where it’s being sent back to them, she says there’s nothing they can do until they receive the damaged product. What does that have to do with me? That’s between them and fedex. Horrible customer service among the other things listed above.”

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“Delivered on time was exactly what it was supposed to be!”

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“It’s no proper working, before of this I used two electric sandier porter-cable. Model 7800-4.7amp. I know it’s expensive,but worthable, you’re product is useless for me.i just waste my money.sorry for this,but it’s true.if you have any kind of above mentioned electric sander (porter-cable)7800-4.7amp Please send me sample. Thx”

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“traps seem to be good quality. they came fast. I am anxious to try them.”

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“The Pop-up Bike Storage Tent came without instructions as to how to assemble it. That seems to be a big oversight, and cost us extra time figuring things out when simple instructions would have made it easy. The package did contain illustrations as to how to fold the tent to put it away, which is nice, but assembly illustrations were needed also.”

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“seems to work well”

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“great product and customer service!”

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“placed order on october 27 for solar net lighting. checked my PayPal account and the amount of $90.00 was deducted. kept waiting for merchandise. contacted them on November 19 and was told "oh that product is out of stock." If product is out of stock do you not think they would have immediately refunded my money without having to check? BAD CUSTOMER SERVICE”

Helpful Report

Hello, Thank you for your feedback. I do apologize for the issues encountered. Unfortunately products do run out of stock sometimes, we do our best to try and keep everything in stock, but sometimes are not able to. Please let us know what we can do to help as we would like to help you turn your negative experience in to a positive one. Thank you.

“Fast customer response, reasonable prices.”

Helpful Report

“The instructions on this item are almost impossible to put into an installed product. I am an extremely mechanically inclined person and this is the only reason i have been able to put this product to use. I was almost ready to take this to an rv shop and have them install this awning. Buyer beware, if you purchase one of these rv awnings you may as well plan on having it installed by a company that does this all the time. Very, very disgusted with my purchase. I guess it goes back to the old saying, "you get what you pay for".”

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“very easy to use website, fast delivery after ordering”

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ALEKO is rated 3.9 based on 3,322 reviews