ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,322 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 5th December 2025

Karl Schneller

185

Anonymous

Anonymous // 01/01/2019

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“Quality sandpaper. Very competitive prices”

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“Have not used sander yet but looks good and received fast.”

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“Hi, I just spend some time with Rebeca on the phone and she managed nicely and fiendly the time to find a good solution for me as my ordered product was out of stock. Thank you Rebeca. Looking forward to be delivered ! thank you”

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“Rebecca was very helpfull with fulfilling my complicated order. Great customer service!”

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“Good product thank you.”

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“Very efficient customer service and easy to use website”

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“I've ordered several products from ALEKO and am very pleased with pricing, quality and timely delivery.”

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“Not delivered on time as promised !!??and I had to dispute the transaction when item wasn’t delieverd on time to my address . To find out after 7 days the trucking company not able to deliver the Item .and your customer service shipping and handling did not care if item delivered or not . We will find some one else to buy it in your state of Colorado they said .”

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“Great customer service, patient with hubby's 100 questions!! Thank you Rebeca!!😁”

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“Received incomplete order. Order number 42572. Called customer service an was informed that I have to take a picture of the parts I received and send an email. Seems like a poor way to handle an error made by Aleko.”

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“I have purchased one set of gates from Aleko and they are perfect and have been using their gate openers for 3 or 4 years now with very little or no problems. I plan on buying more items from them in the future.”

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“The chat room guided me thru the process I needed in order to buy and install a sliding gate. They handed me off to the tech person because I had questions on the foundation. My order had a glitch because of the shipping address not being same as billing address but the sales dept later explained what they were/ had to do. somewhat confusing but not a simple straightforward process. Took a while to get full explanation of how all the different departments work; but at least they are there to answer the questions. Now I just hope the product arrives as promised and the billing department doesn't add on any extra charges.”

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“Great products with great after sales service!”

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“Good experience. Thanks”

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“Very readonable price and prompt delivery. Great product. Thanks”

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“Shipping takes too long. Still have not received my order. Ordered on 11/16/18, as of today, 11/26.. still no order received.”

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“Horrible quality . Looks like half of the branches are missing. The branches aren’t even sturdy enough for glass ornaments.”

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“I purchased and installed a 2400 gate opener and it has had issues but your technical support group (James) has been great and very helpful. so far, satisfied with product (wish it was American made) and very happy with ALEKO as a company.”

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“Very cool products. A++++++”

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“I've purchased many things from Aleko from garage components electric gates remote control awnings they always stand behind the products very fair to deal with good people technical support”

Helpful Report

ALEKO is rated 3.9 based on 3,322 reviews