ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,326 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 17th January 2026

189

Anonymous

Anonymous // 01/01/2019

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“The solar gate and acc. have worked very well. The products are of good quality and will continue to do more business with them.”

Helpful Report

“Product easy to install and very detailed manual”

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“Quality material. Well engineered. Precision manufacturing. The directions and diagrams were absolutely horrible. Need better detail, enlarge, and do in color, especially if you refer to a "red colored area". Photographs would be better. The directions need a much better translation to English.”

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“Kennel did not come with hardware. Contacted and the said they would ship. Shipped to the wrong address. I have had to find someone to watch my dogs both times I have went out of town this month. Buyer beware.”

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“We requested additional remote controlunits for a gare as well as a gate wheel The products were received on time, the products were exactly what we ordered and were easy to program and install”

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“Part description and actual part do not match. Wrong part was received. Called the number to talk about the issue and they only accept by email which will take even longer to get any response back. Send email with picture of the item and copy of the paper which came with the part and so far no response from Aleko, very poor customer service. I will never buy Aleko products anymore and will not recommend it to anyone.”

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“All 12x10 products were out of stock and 4-6 weeks back ordered. Refunded money.”

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“Yes it very good”

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“Product is as expected”

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“Extremely bad shipping Never got order”

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“We had planned on a trip to the water slides for my daughters 2nd birthday. Unfortunately, the weather was cold and rainy so at the last minute I bought a bounce house from ALEKO and threw a party in our gym. It was a hit and the kids had a blast. The blower that came with it inflated it within minutes. Use this bounce house twice and you've paid what it would have cost to rent a bounce house instead of buy.”

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“What I was looking for.”

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“Shauna Hines was very helpful with answering questions and assisting us with the exchange of a product. She was always very pleasant and responded to my emails in a prompt manner.”

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“Build quality is terrific. Highly recommended!”

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“Beautiful gate, arrived in perfect condition.”

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“My service was OK due to the product being discontinued with no replacement. Thank you”

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“Cheap junk. Best example of you get what you pay for. Lowes,gorilla tape, and rope are the only way this thing will stand in wind of 1 mph or greater”

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“very good quality fabric for the price.”

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“got my part fast and fairly inexpensive the two things I like most.”

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“The delivery was a joke!! Both of the 2 packages were torn open.... one of them in half. The Fed-Ex guy dumped it on our front porch so roughly that screws and metal attachments were strewn all about our porch. unbelievable!! One box had been ripped open and dragged severely enough that the tarp was pulled out and torn. There is no phone number by which to contact the company. If you read this please contact me.”

Helpful Report

ALEKO is rated 3.9 based on 3,326 reviews