ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,336 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,336 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Apple needs to get into game opener biz. This produces far from easy to install. No reason why it couldn’t be more modular and plug and play.”

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“good price”

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“Fair enough”

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“The directions to install motor are very bad. I have worked in fabrication and building for 40 years. By far the worse attempt at directions. Asked for RMA to return motor I would use awning manually. I was informed that I would have to return the whole purchase at my expense. This is the worse experience I have ever had with a large purchase. DON'T get the motorized awning!”

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“the awning is a good product, but the brackets that came with the package doesn't work where I want to hang the awning, would of been nice to know this ahead of time.”

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“Very knowledgeable phone rep.”

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“They have goods productw at good price”

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“Customer service not good. Wait forever to speak to someone and everyone has a different andeer”

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“It was very easy to install.”

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“Great gate opener and easy installation. It was my second gate opener that I purchased.”

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“The solar gate and acc. have worked very well. The products are of good quality and will continue to do more business with them.”

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“Product easy to install and very detailed manual”

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“Quality material. Well engineered. Precision manufacturing. The directions and diagrams were absolutely horrible. Need better detail, enlarge, and do in color, especially if you refer to a "red colored area". Photographs would be better. The directions need a much better translation to English.”

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“Kennel did not come with hardware. Contacted and the said they would ship. Shipped to the wrong address. I have had to find someone to watch my dogs both times I have went out of town this month. Buyer beware.”

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“We requested additional remote controlunits for a gare as well as a gate wheel The products were received on time, the products were exactly what we ordered and were easy to program and install”

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“Part description and actual part do not match. Wrong part was received. Called the number to talk about the issue and they only accept by email which will take even longer to get any response back. Send email with picture of the item and copy of the paper which came with the part and so far no response from Aleko, very poor customer service. I will never buy Aleko products anymore and will not recommend it to anyone.”

Helpful Report

“All 12x10 products were out of stock and 4-6 weeks back ordered. Refunded money.”