ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,322 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 5th December 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a gate it took a while before I got it delivered but I got within time frame and I ordered an gate opener it was on back order I call the and they had my money back in my account within 12 hours”

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“Found the pipe length I needed in the description on ALEKO’s site, 12’ top rail at a good price. Unfortunately it came in pieces and not the single section as pictured or described.”

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“ALEKO products make me happy.”

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“I looked a long time to find you- really happy with the product- great value compared to the rest, and I wanted to give it the best rating but the cords that came with it weren't right for my installation. Only two cords ,not three and was not the right size. Made a trip to lowe's and solved it and I would buy again from them even with this hassel.”

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“fast shipping looks great and fairly easy to install”

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“Very good”

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“Apple needs to get into game opener biz. This produces far from easy to install. No reason why it couldn’t be more modular and plug and play.”

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“good price”

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“Fair enough”

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“The directions to install motor are very bad. I have worked in fabrication and building for 40 years. By far the worse attempt at directions. Asked for RMA to return motor I would use awning manually. I was informed that I would have to return the whole purchase at my expense. This is the worse experience I have ever had with a large purchase. DON'T get the motorized awning!”

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“the awning is a good product, but the brackets that came with the package doesn't work where I want to hang the awning, would of been nice to know this ahead of time.”

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“Very knowledgeable phone rep.”

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“They have goods productw at good price”

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“Customer service not good. Wait forever to speak to someone and everyone has a different andeer”

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“It was very easy to install.”

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“Great gate opener and easy installation. It was my second gate opener that I purchased.”

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“The solar gate and acc. have worked very well. The products are of good quality and will continue to do more business with them.”

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“Product easy to install and very detailed manual”

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“Quality material. Well engineered. Precision manufacturing. The directions and diagrams were absolutely horrible. Need better detail, enlarge, and do in color, especially if you refer to a "red colored area". Photographs would be better. The directions need a much better translation to English.”

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“Kennel did not come with hardware. Contacted and the said they would ship. Shipped to the wrong address. I have had to find someone to watch my dogs both times I have went out of town this month. Buyer beware.”

Helpful Report

ALEKO is rated 3.9 based on 3,322 reviews