ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,336 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,336 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price was ok, service excellent, delivery fast & efficient”

Helpful Report

“I have made two purchases with AlEKO one driveway gate and one smaller gate the quality is just outstanding. My last gate order was missing parts when I called them the customer service was top notch. I’m sure I will be making more purchases from them again they found a customer for life. Thank you ALEKO”

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“On a 3-5 day shipping according to the web site, it took 12 days to receive my order.”

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“Good customer service. Delivered as promised.”

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“Instructions were fair at best, got it done and looks and operates well”

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“So I phoned this morning because I did not receive my whole order. One of the fence screens was missing from the delivered order. The CS person told me I needed to send a photo and email to Sales in order for her to assess the situation. I had a deadline to get these installed and contractors standing by to do so and now I have no idea when I will get the second screen as the CS person have not phoned or emailed me back. I called and your phone message states I have to allow 24 hours for you to respond. I used to develop training for technology customer service agents and this is definitely not good customer service. Customers want answers when they call, not 24 hours later as your CS person stated was your policy.”

Helpful Report

Hello, Thank you for your feedback. I am very sorry for the experience you have encountered, It does look like we have already resolved the issue in hand and created a replacement for you. Please let me know if there is anything further I can assist you with or to do to provide you with good experience,

“Good quality products!”

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“Some parts were used, most parts did not fit. Instructions were horrible, but I expected that from reviews. Everything had to be modified to work. Would not purchase again, price is fair but for the money it could at least have parts that fit.”

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“Been very happy with the cost and performance of the ar1450 gate opener.”

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“Not happy with my order First your internet service failed to complete an order I reorder ordered again only to find that I'm now billed for two Motors Also said 3-5 days shipping .Now at 6 days and know its not coming on Sun. How do I find out when I'll receive the order”

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“U all sent wrong part! And I paid to send part back . Please refund my money. Service rep was very rude!”

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“Excellent ratio quality /price. Fast delivery. I am very saisfied.”

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“great”

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“Some of my products have been great and others not. When buying gate openers make sure you buy the ones made from with metal casing.”

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“The fence screen meets my expectations. Fast shipping and easy to install. Best price I have found.”

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“Great customer service from ciera”

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“I waited today expecting the raft ! 5 hour window they told me hello No raft I got the trolling motor and the cover No Raft can someone tell me I took off work very in professional my number is(952) 715-8680”

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“Received half of the order, but definitely paid full price. I have chicken wire but no posts to put it around. Perhaps the predators will wait to kill my birds until FedEx and Aleko can figure out how to get the things to me that I paid for...”

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“The order was finalized over the phone and was not delivered - "glitch in your system". Installation crew expected delivery”

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“The Aleko awning is a great product with a great price. Custormer Service was very knowledgable of Aleko's products and very friendly.”

Helpful Report

ALEKO is rated 3.9 based on 3,336 reviews