ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,336 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,336 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

Write Your review

Tell us how ALEKO made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were disappointed in the awning instructions. We ordered a motorized style. Motor instructions were not included. Calls to the company told us to check u tube videos. Ended up buying more parts and spending 2 days trying to figure it out.”

Helpful Report

“I had to return the key pad because it would not work with my garage door.”

Helpful Report

“Purchased essential oils which were delivered in a timely manner and very well packaged. Will definitely order from this company again!”

Helpful Report

“Always pleased with what I purchase”

Helpful Report

“I have a Luck Dog pen and the quality of the Aleko isn't as heavy as the Lucky Dog. But it will serve its purpose.”

Helpful Report

“This is the second time i have had to replace the plastic gear in the gate actuator for a 600/1200 actuator. I have tried contacting the tech line without a successful answer. The gear is plastic and will not stand up to the torque of the motor. This is a very poor design. The maximum stress point is made of plastic. Not at all happy with ALEKO”

Helpful Report

“Had a problem and they fixed it.”

Helpful Report

Hello, Thank you for your feedback. I am very sorry for the inconvenience this has caused you. Sometimes certain locations do require additional shipping costs and these are requirements by the carriers not ALEKO themselves. Again, we are very sorry for the issues you have encountered. Please let us know what we can do to turn this negative experience into a positive one. Thank you,

“I never received the product”

Helpful Report

Hello, Thank you for your feedback. Looking in to the order it looks as if someone called in to cancel the order 8/9/18 The order was cancelled and fully refunded at that time. Please let us know if there is anything else we can do for you. Thank you

“I ordered the optional support legs for my retractable awning. They were very difficult to extend and the floor brackets had to be modified to allow the legs to lock into place. Not sure how long they will last as they have a tendency to get caught when lowering or raising the awning. They do give the needed extra support for the 10X20 awning.”

Helpful Report

“Easy assembly to install ,complete material package for installation”

Helpful Report

“Nice product at a very good price.”

Helpful Report

“Just opened box. All looks good, but time will tell.”

Helpful Report

“Just got it up and looks great. Instructions leave something to be desired but fairly intuitive to figure out. The box had a BIG hole in it, in fact a bag of hardware fell out when I moved it, But everything was there! Looks durable and happy with it especially for the price.”

Helpful Report

“Receive the product and part of the tubing is bent. Had to straighten the tubing out in order to get the pieces put together. Also some of the plastic pieces look like they're broken like the bushing around the chef that goes into the spring. Was able to install the product but not sure how long it will last with the broken parts. The tubing had marks on the side of it where it look like it would have been hit with something prior to being put in the boxes. The instructions are Shawty there needs to be someone proof proof reading the instruction booklet because there's words misspelled, there's improper English, it's real hard to understand what they want you to understand. We were able to get it put together and put up I hope that it lasts.”

Helpful Report

“Ordering was excellent; however, I have not received my items.”

Helpful Report

“Feli was great. She solved all my issues and processed my orders”

Helpful Report

“I was unable to purchase the product from you directly as I was told my credit card was "denied". I subsequently went to Amazon and had no problem with the card. Unfortunately I now have to pay a $500 shipping fee.”

Helpful Report

Hello, Thank you for the feedback, We have no reason to want to lose a customer and to not ship you out your product. The card being declined is not a responsibility on our end. Please let me know how we can turn your negative experience into a positive one. Thank you,

“wind sensor out of stock”

Helpful Report

“Good quality and easy ordering.”

Helpful Report

“I love the variety of products this company carries! It is so nice to be able to go to one website and find virtually everything you need in regards to the project you are trying to accomplish. I also love the fact that there is a diagram when purchasing a gate, that shows you exactly the spacing that you will need as well as the depth that everything needs to be buried at to make installing the item that much easier! Very pleased with the durability and quality of the gate I purchased!”

Helpful Report

ALEKO is rated 3.9 based on 3,336 reviews