ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,336 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,336 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very unpleasant experience! Ordered custom gate with this company and was giving 8 week lead time. Asked for an update several times from there sales team and was ignored all 3 times. Tried to cancel this order and all the sudden the gate was in manufacturing, but still over a month out from delivery. This is after a 2 month wait already. I run a business and now am going to have a custom gate sitting in my warehouse because I let my customer cancel do to this company’s negligence.”

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“The light weight pen was great against our front porch railing and the heavy duty pens worked great for enclosing the back yard patio for our Shih Tzu mix dogs. Now we can all relax together”

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“Service was good. Price was good. Product was as advertised.”

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“I can't wait to use the lights for a party . I am going to put them in Mason jars and around a table.”

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“Had to buy a replacement motor cable for my gate opener. Appreciate Aleko for having exact replacement cables for their products.”

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“It's been over a month and still have not received the item”

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“very good well worth the cost”

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“Very good products. but having a hard time signing in for the second time to make an order”

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“this earlier post my awning was delivered on time however, there was not one bit of information for the installation at all. Luckily the man we hired was able to figure it out. Great! Not Great!!!! The motor of the awning DOES NOT WORK!!!! I've called several times people have promised to return my calls...nothing. I've emailed nothing!!!! What terrible customer service! Walk don't run away from this company. Lower prices are just a gimmick for luring customers to buy. But no service after that. One star is too many> Now, another month has gone by and still no call from anyone from this company...How in the heck do I get help.”

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“good service, nice cover”

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“No answer to the phone, multiple calls and long waits with no answer. All wasted time. Ordered a main gate and pedestrian. Had arranged to have everything shipped, particularly the mounting posts with the back-ordered main gate to ship when it arrived. Customer service head wrote a few days later that they could not honour their commitment and wanted an extra $600 for the split shipment. The prices were not as advertised on their Canadian website either, prices were higher and shipping was billed extra despite them claiming it was "free" (or included in the advertised prices). They charged my credit card the full amount immediately with a promise to ship in 2-1/2 months! I ended up cancelling the entire order. 8 days later I'm still waiting to see a refund. Stay away from this disorganised outfit. Bad news!”

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“Hi I have to say I have never had a better experience with any other company I have purchased from The women in the office were exceptional They are a credit to your Company Thanks Dan”

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“The control board does not work !”

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“Bought the gearbox to replace the worn out one on our TaylorMade awning. $25 shipped from Aleko vs $60+ from taylorMade was a no brainer. Arrived in 3 days and replacement took about 10 minutes. Fit and finish was as good as TMade original piece. GREAT deal on a great product!”

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“Received product as ordered in twp days with free shipping. Extremely satisfied.”

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“Awning showed up and the day that the Email said. Now the fun part of the assembly”

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“Love your products”

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“Good for the value!”

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“GREAT customer service! Felicia was the absolute best!!!”

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“I truly like the design of the dual gate swing opener. The manual has been well prepared for ease of installation. I will recommend the unit to others in need.”

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ALEKO is rated 3.9 based on 3,336 reviews