ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,322 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 5th December 2025

186

Anonymous

Anonymous // 01/01/2019

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“what is going on with my order? no e-mail no phone call returned. its hard to review a product that you have not seen!”

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“Great price fast shipping great product”

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“Did not receive all the parts for my item purchase. Had to wait an additional two weeks on top of the three weeks promised for delivery.”

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“Customer Service was excellent and accommodating”

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“great replacement fabric and easy to install”

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“Perfect fit. Easy installation”

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“The board has a burn where the main plug is at”

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Hello, Thank you for your feedback. I do apologize about the issues you have encountered. All customers are offered a warranty based on the product purchased. Please contact technical support at 253-246-8222 ext. 4 so they are able to assist you in resolving this issue.

“Great quality”

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“Yes good good”

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“We bought an awning and ceiling brackets. Directions could have been clearer.”

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“RECEIVED MY AWNING COVERS TODAY AND WAS VERY PLEASED WITH THE COLOR MATCH AND THE FIT! I PLAN TO ORDER OTHER ACESSORIES AS NEEDED.”

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“Awesome balusters for my railing project and very easy to work with😁 thank you aleko”

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“Horrible customer service.”

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Thank you for your feedback, Please let us know what we can do to turn your negative experience in to a positive one. We would love to assist you in rectifying this. Thank you.

“Quality products, but customer service is lacking a bit. Low stock and long call wait times.”

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“Great product for a very reasonable price. Good customer service”

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“Was not in stock when I placed my order. They told me the next day.”

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Thank you for your feedback, Please let us know what we can do to turn your negative experience in to a positive one. We would love to assist you in rectifying this. Thank you.

“Missing all hardware. Customer service hung up on me when tried to get.”

Helpful Report

Thank you for your feedback, Please let us know what we can do to turn your negative experience in to a positive one. We would love to assist you in rectifying this and getting the missing parts sent to you. Thank you.

“Product arrive safely and timely.”

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“Purchased four SLD042 solar lights and while I haven't had them long, so far they have met my expectations. If they prove to be robust enough to handle the marine environment, I anticipate purchasing additional units. The online ordering process was simple and shipping was expedient. Thanks ALEKO!”

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“Never got the product. Unable to get a response from Seller.”

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ALEKO is rated 3.9 based on 3,322 reviews