ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,328 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,328 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Live Chat

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product for a very reasonable price. Good customer service”

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“Was not in stock when I placed my order. They told me the next day.”

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Thank you for your feedback, Please let us know what we can do to turn your negative experience in to a positive one. We would love to assist you in rectifying this. Thank you.

“Missing all hardware. Customer service hung up on me when tried to get.”

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Thank you for your feedback, Please let us know what we can do to turn your negative experience in to a positive one. We would love to assist you in rectifying this and getting the missing parts sent to you. Thank you.

“Product arrive safely and timely.”

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“Purchased four SLD042 solar lights and while I haven't had them long, so far they have met my expectations. If they prove to be robust enough to handle the marine environment, I anticipate purchasing additional units. The online ordering process was simple and shipping was expedient. Thanks ALEKO!”

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“Never got the product. Unable to get a response from Seller.”

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“I ordered a 10 X 10 dog kennel and it was missing parts. When I called customer service the lady told me I had to email them what my missing parts were, it’s very inconvenient when I could’ve just told her. Now I have to wait till they email me back to get my missing parts.”

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“perfect product!!! service was great!!!”

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“Hardware is obviously cheap Chinese. Instructions are very hard to follow. Not enough diagrams.”

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“The packaged arrived with tape in the wrong places. We were not home when FedEx dropped it off in the driveway. We had to tear the box apart to open it. There was hardware missing when we put it together. A lot of hardware. 8 carriage bolts with nuts, 15 clip springs, 2 male hinges, 2 female hinges, 12 clamps. Very disappointed.”

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“I was immediately charged for my first order that was out of stock, reordered other items a day or two later. Immediately charged for those items and received a phone call the next day with no explanation just to call them. I called and left message on 6/8 and never received a call back nor why Customer Service was calling and what the issue was. I followed up today with an email and told they needed verbal verification of my address. Simple as that, yet it was never communicated in that way. Thank you!”

Helpful Report

“Claimed to be in stock, never shipped. Waste of my time. Cancelled order because they cannot tell me why shipment was delayed or when it will ship.”

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“Talking to a live person about my order was a blessing Order was here in no time and in great shape Will reorder again when needed Thank you so much”

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“We love our awning, it looks beautiful. So far so good.”

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“Great products! Free shipping! Awesome experience!”

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“Very good product. Happy with the purchase.”

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“What a wonderful difference our awning makes to our backyard. We love it!!!”

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“buy the chicken coop and do not bring instruction manual”

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“Gate controller has worked great but the I have had to replace gate operators twice in four years. The plastic internal parts seem to have trouble in out hot New Mexico sun. I wish they could design this with metal gears instead of plastic.”

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“Quality product and not too difficult to install. Not too expensive either...”

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ALEKO is rated 3.9 based on 3,328 reviews