Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,405 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,405 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 1 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DELIVERY ON TIME”

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Posted 7 years ago

“They are quick and the interface is simple.”

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Posted 7 years ago

“competitive with price and quality”

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Posted 7 years ago

“Ordered an iPhone and am so far pleased with it”

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Posted 7 years ago

“The deliveries often arrived sooner then I expected at a decent prices”

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Posted 7 years ago

“Items come very quickly, care is taken during delivery, always get exactly what I ordered”

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Posted 7 years ago

“Since I have been a member of Amazon Prime I no longer have to pay delivery charges on my purchases. This makes a huge difference and now they are my supplier of choice over all the others. On other sites (Cotton Traders and Sports Direct for instance) the delivery charges make them uncompetitive and they lose a lot of business from me because of them.”

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Posted 7 years ago

“prices are same as ebuyer”

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Posted 7 years ago

“They shipped my stuff to me really really fast!”

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Posted 7 years ago

“Quick delivery, market place gave me access to books I could not find elsewhere.”

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Posted 7 years ago

“They had what I wanted and it was easy to find on the web site, the big plus for me was I received some of the items the very next day”

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Posted 7 years ago

“Fast shipping and lots of products”

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Posted 7 years ago

“Competitive pricing, fast and cheap delivery, wide range of products - I highly recommend "manufacturer refurbished" electronics wherever available.”

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Posted 7 years ago

“Bought some earphones, which were not that upto the mark but worked for me anyway”

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Posted 7 years ago

“Prompt delivery and products exactly how described”

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Posted 7 years ago

“Usual item purchased:”

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Posted 7 years ago

“fast delivery”

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Posted 7 years ago

“They had Kneipp products that I'd tried to buy in Austria and just couldn't find. And I've just bought 2 royal robbins strider skirts very successful garments”

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Posted 7 years ago

“secure shopping no hassle returns”

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Posted 7 years ago

“The shoe arch insterts I bought very comfortable”

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Posted 7 years ago

Amazon UK is rated 4.7 based on 13,405 reviews