Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,405 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,405 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 1 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Free shipping”

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Posted 7 years ago

“Good prices. Speedy delivery. Well packaged.”

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Posted 7 years ago

“No problems with either company”

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Posted 7 years ago

“Try my new clippers on my dog, I am very pleased so smooth on her coat, got a shih tzu and got to cut her hair every 6 weeks. Will recommend those as it come with spare batterie, oil and chooses of combs.”

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Posted 7 years ago

“Amazon has everything you can think of and more. It is easy to use and offers fast payment methods. My only complaint is that some products are way over priced compared to other European Amazons.”

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Posted 7 years ago

“Pretty much can always find what I need and at a good price.”

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Posted 7 years ago

“Amazon is usually a really easy website to use BUT on many products it's hard to go back to shopping and return to where you were using the back button, as sometimes it seems to take you back to the main item product options you searched and you have to then find where you were at in the related details and go through it all again to get to the specific product details you searched for.”

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Posted 7 years ago

“Always been pleased with the service from Amazon.”

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Posted 7 years ago

“I order everything on amazon, choice is wide, quality always guarantee no doubt, I won't shop elsewhere”

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Posted 7 years ago

“Wide range of choice at great prices”

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Posted 7 years ago

“Alway got the product's before the estimated date”

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Posted 7 years ago

“Quick order process, fast delivery...”

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Posted 7 years ago

“I have found in all three correct and accurate vendor websites.”

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Posted 7 years ago

“Although sometimes my one day delivery is 2 or 3 days delivery with prime (maybe because it's prime through another company), they have great customer service and have helped when it came to getting replacements or sending back items, anything wrong? Contact Amazon first and they will help you out.”

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Posted 7 years ago

“They delivered my order in less than 24 hrs”

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Posted 7 years ago

“got what i wanted and delivered in time”

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Posted 7 years ago

“Good delivery and good product.”

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Posted 7 years ago

“Massive choice and fast delivery”

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Posted 7 years ago

“my purchases came fast”

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Posted 7 years ago

“mostly very reliable”

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Posted 7 years ago

Amazon UK is rated 4.7 based on 13,405 reviews