Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,411 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,411 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast efficient service with a defined delivery time due to having prime membership. A tip from working in a similar industry if you put in your emails once the order has been made "due to high volume we will get your code/game to you as soon as possible we hope to have this out to you in the next 1 -2-3-4 hours" My thoughts anyway thanks for the code have a great weekend!”

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Posted 8 years ago

“Simple to use”

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Posted 8 years ago

“Deliver my product ahead of time so I am super happy”

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Posted 8 years ago

“Great products and services”

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Posted 8 years ago

“Are a true likeness to pictures & description online”

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Posted 8 years ago

“My family do a lot of shopping on Amazon I shop with Amazon a few time a week delivery on time any problems the staff are really helpful”

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Posted 8 years ago

“on time delivery”

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Posted 8 years ago

“Great delivery times with their prime subscription service. We are very happy with the quality of the product and would certainly order from the same supplier again. Thanks for a constant great customer service.”

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Posted 8 years ago

“Online delivery to my address see I'm improving my bedroom. Issues with my postbox though and trouble in the past with deliveries.”

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Posted 8 years ago

“Wide range of products. Great customer care.”

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Posted 8 years ago

“Great service.”

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Posted 8 years ago

“Comfortable amazing stuff east to use.reliable quality satisfaid”

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Posted 8 years ago

“Good service”

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Posted 8 years ago

“Quick service on prime and resolve issues”

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Posted 8 years ago

“Good products for good prices. Byt last delivery was not the day shown in delivery details of the order, and I was not home. I had to pick up the parcel at an post sorting centre and was shocked with the huge box size! The items could be packed to much smaller one. And I have no car. Spent extra money to taxi.”

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Posted 8 years ago

“Product arrived on time and as advertised.”

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Posted 8 years ago

“Amazon don't let me down”

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Posted 8 years ago

“Amazing is good for just about anything. It's only pitfall is spotting that the product your purchasing is coming from the other side of the world and hence the delivery time can be inordinately onerous.”

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Posted 8 years ago

“I was glad after finding some fuses for some equipment.. Got a great deal.. Eger to receive my fuses..”

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Posted 8 years ago

“Easy to order. Quick post.”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,411 reviews