Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,405 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,405 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 1 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ease and the speed you get what you ordered”

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Posted 7 years ago

“fast service”

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Posted 7 years ago

“Amazon Prime is a fabulous service that never fails to deliver, on time, well priced!”

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Posted 7 years ago

“Excellent delivery times and enough competition to make the prices reasonable.”

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Posted 7 years ago

“Products came on time and undamaged”

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Posted 7 years ago

“Quick Easy and reliable service”

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Posted 7 years ago

“Delivered in a few days you don't need amazon prime”

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Posted 7 years ago

“Good. Always get my items. Especially earlier then planned which i love”

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Posted 7 years ago

“I did receive my order within 3-5 days Thanks”

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Posted 7 years ago

“Very helpful”

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Posted 7 years ago

“You can buy many different things. And any problems can be resolved. Items can be tracked.”

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Posted 7 years ago

“Very good variety of products and very good discounts in the sale. Sometimes they are a little more expensive than a smaller company would sell items for but still worth a visit to see what you can get. Great customer service and reasonable postage costs. Very happy customer.”

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Posted 7 years ago

“Yes always they make me happy”

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Posted 7 years ago

“Fast delivery.”

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Posted 7 years ago

“Great selection of items, competitive prices.”

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Posted 7 years ago

“Very good to order from”

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Posted 7 years ago

“Quick and safe delivery . Customer services very helpful when contacted”

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Posted 7 years ago

“Order was despatched same day & arrived by 6pm!”

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Posted 7 years ago

“Perfect delivery”

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Posted 7 years ago

“fast shipping and good quality”

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Posted 7 years ago

Amazon UK is rated 4.7 based on 13,405 reviews