Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,405 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,405 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 1 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently bought a phone from them, the package came at lightning speed!!”

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Posted 7 years ago

“No quibble money back guarantee”

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Posted 7 years ago

“Easy to use website and fast delivery”

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Posted 7 years ago

“Fast delivery, easy to find the product i wanted”

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Posted 7 years ago

“price is affordable lots of choices”

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Posted 7 years ago

“quick service /c immediate receipts. allow you to return items or get credit fairly easy if you order something by mistake”

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Posted 7 years ago

“i've got amazon prime so next day delivery........even on a sunday great stuff”

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Posted 7 years ago

“Great quality clothes. Great selections of patterns and styles.”

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Posted 7 years ago

“Fast shipping, great prices compared to traditional stores”

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Posted 7 years ago

“Great service, good delivery, can always get what you want from Amazon”

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Posted 7 years ago

“Good Service, product arrived when they said it would”

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Posted 7 years ago

“fast and quality”

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Posted 7 years ago

“Always delivered on time although sometimes delivery is expensive”

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Posted 7 years ago

“Perché è veloce intuitivo”

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Posted 7 years ago

“Convenience of ordering and tracking.”

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Posted 7 years ago

“other than no way to contact them other than internet (I am not repeat not good with computers!!!! would like to be able to speak to someone; esp. when I need to return something and have no address!!! I am happy with them”

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Posted 7 years ago

“Always good prices, and as a Prime member the one-day delivery is awesome.”

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Posted 7 years ago

“A lot of products to choose. Good prices Quick delivery Good costumer attention”

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Posted 7 years ago

“Time of delivery”

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Posted 7 years ago

“Great aftercare”

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Posted 7 years ago

Amazon UK is rated 4.7 based on 13,405 reviews