Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,441 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,441 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 1 star review on 17th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Deliveries always arrive on time or early brilliant customer service”

Helpful Report

Posted 6 years ago

“No issues Easy to search for what you want Quick delivery”

Helpful Report

Posted 6 years ago

“Great service and fast delivery ..”

Helpful Report

Posted 6 years ago

“Unbeatable as being house bound this is all the high streets brought to use in one place brilliant happy days”

Helpful Report

Posted 6 years ago

“Always fast and reliable”

Helpful Report

Posted 6 years ago

“The best!!!😘😘😘😘”

Helpful Report

Posted 6 years ago

“1st class service”

Helpful Report

Posted 6 years ago

“Fast delivery and really good prices”

Helpful Report

Posted 6 years ago

“Always brilliant”

Helpful Report

Posted 6 years ago

“Love amazon, always helpful and get my deliveries promptly. Sellers are really nice too!👍🏾👍🏾👍🏾”

Helpful Report

Posted 6 years ago

“Really good and fast delivery”

Helpful Report

Posted 6 years ago

“Bought many items on line and also use for my kindle book can't fault it in any way thank you”

Helpful Report

Posted 6 years ago

“First place I go to for anything brilliant customer service”

Helpful Report

Posted 6 years ago

“Good service , swift delivery. No quibble guarantee .”

Helpful Report

Posted 6 years ago

“good delivery service and reasonable prices”

Helpful Report

Posted 6 years ago

“Easy to use and can find almost everything”

Helpful Report

Posted 6 years ago

“Easy to use website plenty of choice great if you are a prime member and need something quickly. Can't fault them at all and would recommend to anyone.”

Helpful Report

Posted 6 years ago

“Costumer service was very helpful with my returned item and refund”

Helpful Report

Posted 6 years ago

“brilliant company, easy to buy from , easy returned if any issues arise and also good prices.. top notch”

Helpful Report

Posted 6 years ago

“Very good delivery service I have use them 15/20 times now and the delivery is never late”

Helpful Report

Posted 6 years ago

Amazon UK is rated 4.7 based on 13,441 reviews