Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,447 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,447 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 1 star review on 9th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Deliveries always arrive on time or early brilliant customer service”

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Posted 6 years ago

“No issues Easy to search for what you want Quick delivery”

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Posted 6 years ago

“Great service and fast delivery ..”

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Posted 6 years ago

“Unbeatable as being house bound this is all the high streets brought to use in one place brilliant happy days”

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Posted 6 years ago

“Always fast and reliable”

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Posted 6 years ago

“The best!!!😘😘😘😘”

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Posted 6 years ago

“1st class service”

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Posted 6 years ago

“Fast delivery and really good prices”

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Posted 6 years ago

“Always brilliant”

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Posted 6 years ago

“Love amazon, always helpful and get my deliveries promptly. Sellers are really nice too!👍🏾👍🏾👍🏾”

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Posted 6 years ago

“Really good and fast delivery”

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Posted 6 years ago

“Bought many items on line and also use for my kindle book can't fault it in any way thank you”

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Posted 6 years ago

“First place I go to for anything brilliant customer service”

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Posted 6 years ago

“Good service , swift delivery. No quibble guarantee .”

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Posted 6 years ago

“good delivery service and reasonable prices”

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Posted 6 years ago

“Easy to use and can find almost everything”

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Posted 6 years ago

“Easy to use website plenty of choice great if you are a prime member and need something quickly. Can't fault them at all and would recommend to anyone.”

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Posted 6 years ago

“Costumer service was very helpful with my returned item and refund”

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Posted 6 years ago

“brilliant company, easy to buy from , easy returned if any issues arise and also good prices.. top notch”

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Posted 6 years ago

“Very good delivery service I have use them 15/20 times now and the delivery is never late”

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Posted 6 years ago

Amazon UK is rated 4.7 based on 13,447 reviews