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Amazon UK Reviews

4.7 Rating 13,428 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,428 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 48%
Accurate And Undamaged Orders
Greater than 82%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
1.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
Amazon UK 3 star review on 5th April 2025
Tamy
Amazon UK 1 star review on 24th March 2025
Barbara
Amazon UK 1 star review on 24th March 2025
Barbara
50
Anonymous
Anonymous  // 01/01/2019
Always have fantastic service.
Helpful Report
Posted 6 years ago
Very cheap and fast delivery. And easy to return.
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Posted 6 years ago
I have just taken advantage of amazon prime all deliveries as promised no extra postage charges great value for money plus a was offered a further 30 days free prime so happy days.
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Posted 6 years ago
You can always find a good price and fast postage
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Posted 6 years ago
Ótimo site
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Posted 6 years ago
Competitive prices, quick delivery and excellent choices of goods
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Posted 6 years ago
The Best Online Marketplace
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Posted 6 years ago
High service
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Posted 6 years ago
At your finger tips and at the right price.
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Posted 6 years ago
Good price and quick delivery
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Posted 6 years ago
Good quality products. Competitive pricing
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Posted 6 years ago
Great service and reliable
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Posted 6 years ago
Always great deals and quick delivery.
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Posted 6 years ago
First class business
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Posted 6 years ago
Amazon customer service is the very best in the retail business. Having been with them for around 10 faultless years i can recommend them with impunity... Their CS telephone line is answered immediately and any query is satisfactorily sorted within minutes.
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Posted 6 years ago
Deliveries always arrive on time or early brilliant customer service
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Posted 6 years ago
No issues Easy to search for what you want Quick delivery
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Posted 6 years ago
Great service and fast delivery ..
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Posted 6 years ago
Unbeatable as being house bound this is all the high streets brought to use in one place brilliant happy days
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Posted 6 years ago
Always fast and reliable
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Posted 6 years ago
Amazon UK is rated 4.7 based on 13,428 reviews