Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,441 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,441 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 1 star review on 17th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery- everything I needed”

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Posted 7 years ago

“Great choice”

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Posted 7 years ago

“Excellent customer service”

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Posted 7 years ago

“Fast, reliable and efficient”

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Posted 7 years ago

“I have purchased a number of items from Amazon. I found the service very helpful when having to return goods.”

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Posted 7 years ago

“Always good products”

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Posted 7 years ago

“Shopping is easy & fuss free & delivery is prompt”

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Posted 7 years ago

“Very happy”

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Posted 7 years ago

“They have everything you could ever want and make it very easy in case you dont like what you bought.”

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Posted 7 years ago

“Parcel always arrive on or before time”

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Posted 7 years ago

“Ease understand and fast delivery many companies to choose Excellent communication”

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Posted 7 years ago

“Great customer service”

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Posted 7 years ago

“use often good results every time”

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Posted 7 years ago

“fast shipping, correct merchansise”

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Posted 7 years ago

“They proessed, packaged, and quickly delivered my order. No shipping fee. Product quality great! Pricing is a lot better than I thought it would be.”

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Posted 7 years ago

“Very good customer service. Would definitely shop there again”

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Posted 7 years ago

“Shopping on Amazon is reliable & easy to do”

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Posted 7 years ago

“Always get my delivery on time. Love the quality of my purchases. And great customer service. I do all online shopping with Amazon, l just love it”

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Posted 7 years ago

“very good services”

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Posted 7 years ago

“Bought an above ground pool in the Fall of 2017.”

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Posted 7 years ago

Amazon UK is rated 4.7 based on 13,441 reviews