Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,428 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,428 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 2 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery . All items in stock. Polite couriers. Kept me in touch when goods would be delivered”

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Posted 7 years ago

“Ordered product from US. Came one week earlier then expected.”

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Posted 7 years ago

“Great customer service and great prices. Items arrived quickly”

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Posted 7 years ago

“Overall a very good experience ordering direct from Amazon and 3rd party companies”

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Posted 7 years ago

“Verry happy”

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Posted 7 years ago

“efficient services”

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Posted 7 years ago

“I'm very happy”

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Posted 7 years ago

“I'm very happy”

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Posted 7 years ago

“I am a regular amazon customer and have always had great service if you have to contact them they ate fast and very efficient”

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Posted 7 years ago

“I love Amazon they have everything you ever want. And if any problems they solve it very quickly”

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Posted 7 years ago

“Yes everything as came before the day”

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Posted 7 years ago

“I purchased a kindle fire hd tablet and the speed from payment to dispatch was amazing I recommend them to anyone”

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Posted 7 years ago

“An immense market where you can find everything. Great prices and very fast deliveries. The best!”

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Posted 7 years ago

“Outstanding service.Next day delivery. Great high quality products at great prices. Plenty of choices available. Would recommend to anyone.”

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Posted 7 years ago

“Superb company. Delivery like no other. Fast and efficient.”

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Posted 7 years ago

“I have ordered from Amazon on a number of occasions. I have always received exactly what I ordered and in good time.”

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Posted 7 years ago

“I am always amazed regarding the efficiency and accuracy of this company they have always been spot on with deliveries ,helpful and supportive. I can totally rely on them Thank you so much”

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Posted 7 years ago

“I am a regular amazon customer and have always had great service if you have to contact them they ate fast and very efficient”

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Posted 7 years ago

“I am a regular amazon customer and have always had great service if you have to contact them they ate fast and very efficient”

Helpful Report

Posted 7 years ago

“always quick delivery, always helpful if we have a problem, they sort it out very quickly.”

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Posted 7 years ago

Amazon UK is rated 4.7 based on 13,428 reviews