Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,428 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,428 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 2 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time for a birthday! Great packing of present, was well worth the money.”

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Posted 7 years ago

“Exellent serivce, speedy delivery, quality products. In our experience Amazon have always deliverd the goods. Odd time we have had a fault Amazon have been there to replace without any fuss.”

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Posted 7 years ago

“Everything I order from Amazon is always delivered very promptly and always packaged well. Always on time. They have become my first “go to” for anything I require.”

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Posted 7 years ago

“First Class Service and delivery”

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Posted 7 years ago

“Just best choice and mostly best ptice”

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Posted 7 years ago

“Excellent service. Fast and reliable, product is exactly has described. Would use again and again.”

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Posted 7 years ago

“Great quality and not waiting long on delivery”

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Posted 7 years ago

“very faster and the best buy”

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Posted 7 years ago

“Always seem to get what I want never been disappointed And never had to send any thing back and give you updates on your orders thanks Sylvia”

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Posted 7 years ago

“easy to use very quick delivery”

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Posted 7 years ago

“great choice,super quick delivery and updates”

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Posted 7 years ago

“Amazon is my one stop shop. Can't remember how many times I purchased on this website. It is reliable, fast and customer-friendly.”

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Posted 7 years ago

“They have everything”

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Posted 7 years ago

“I've been buying a lot of things in Amazon, I'm impressed with the quality and the service. The delivery is so fast that I can have my product in the other day, amazing.”

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Posted 7 years ago

“Absolutely LOVE AMazon Prime!! The best thing ever!!”

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Posted 7 years ago

“I recently bought air purifier from Amazon Prime. It is a great addition to my house. It provides healthier and fresh air. very happy and satisfied.”

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Posted 7 years ago

“Very good”

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Posted 7 years ago

“Trustworthy reliable and quick to deliver.”

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Posted 7 years ago

“What can I say,Amazon never ceases to amaze me.I am a prime member and there service is incredible.The prices are great and I can always be reasured if I need to get something at the last minute,by choosing the 1 day deliverey option.No faults at all”

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Posted 7 years ago

“quick no hassel”

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Posted 7 years ago

Amazon UK is rated 4.7 based on 13,428 reviews